Ensure excellence in seamless guest service from check-in to check-out for both lodges and vacation rentals; manage guest requests, inquiries, and complaints with tact and professionalism
General Manager
The General Manager role will drive the training, culture, overall environment, guest satisfaction targets, brand standard execution and financial profitability of the hotel.
Maintenance Technician
This role supports the overall guest experience by ensuring a safe, comfortable, and well-maintained environment across the property.
Director of Rooms
Responsible for overseeing all aspects of the Rooms division, including front office, housekeeping, guest services and concierge.
Office Administrator
This position plays a key role in managing day-to-day office functions and serving as the first point of contact for homeowners, guests, and vendors.
Property Manager
This vital role is responsible for overseeing all aspects of housekeeping and maintenance across a portfolio of vacation rental properties.
Floor Staff
Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service.
Recreation Operations & Programs Manager
Welcome owners and guests into SROA’s recreational facilities and outlets including SHARC, Member Pool, and numerous tennis & pickleball courts, assist with scheduling court times, manage retail, and ensure that a superior experience is delivered for all who enter our doors.
Food & Beverage Manager
The Food & Beverage Manager is responsible for assuring attentive, friendly, courteous and efficient service in all F&B Outlets, Room Service, Lounge, and Banquets while maintaining adherence to budgeted payroll and overhead cost.
Area Manager, Central Oregon
As an Area Manager, you will oversee all day to day operational activities related to our AvantStay properties in the designated area, working cross functionally with the maintenance, housekeeping, and operations teams.