As a Guest Services Agent, you’ll be the welcoming face of the hotel, ensuring smooth check-in and check-out experiences, assisting with guest requests, and supporting front desk, kiosk, and pantry operations.
Sales & Marketing Coordinator
You’ll serve as a key point of support for incoming inquiries, client communications, reporting, and departmental coordination.
Cabin Host
This position is a point of contact during the entire resort experience through to the guest’s departure. Cabin Hosts are fully versed in all aspects of the services and amenities provided by the resort and are responsible for maintaining the safety of guests and owners and the integrity of the resort and its policies.
Guest Services Representative
As a Guest Services Representative, you won’t just work the front desk — you can lead the shift, solve problems in real time, and help create memorable experiences across SROA’s beautiful recreational facilities.
Assistant Maintenance Manager
The Assistant Maintenance Manager is responsible for overseeing and directly assisting with the daily maintenance of the hotel, including troubleshooting, repairs, and managing the Maintenance Team.
Guest Services Assistant Manager
The purpose of this position, as a member of the Guest Services Leadership Team, is to provide supervisory services in support of the Guest Services Manager for all Guest Service departmental (including front desk, concierge and cabin host) duties and responsibilities.
Maintenance Manager
Oversee the day-to-day and long-term operations of the maintenance department including upkeep of all private spaces, building exterior and public and back-of-house spaces.
Night Auditor
As a Night Auditor, you will audit, balance and report on various areas of the hotel to provide accurate, timely information and to ensure the hotel is following hotel policies and procedures.
Recreation, Racquets and Activities Manager
This role assists with day-to-day operations across aquatics, fitness, racquet sports, bocce, and youth programming while helping deliver engaging experiences for members of all ages.
Guest Experience Representative
Whether you’re starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you.