The Guest Service Host extends a warm welcome to guests for all St. Charles Health System facilities. They must possess, and are trained to use, de-escalation skills with intense quests and discern when and who to contact for any given situation.
Executive Assistant
The Executive Assistant will be responsible for the overall administrative functions throughout the health system.
Office Manager
Responsible for the daily non-clinical operations of their assigned office including patient satisfaction, non-clinical team selection, performance, development and other business related functions.
Medical Assistant (non-certified)
The Medical Assistant is responsible for assisting the Radiologists, Physicians Assistants, and Imaging Technologists with daily activities of the healthcare facility.
Member Support Specialist
Work telephonically and in-person to support members with complex psycho-social issues which create barriers to adherence with medical regimens and achievement of optimal health outcomes.
Grants Program Manager
This position is responsible for developing and implementing grant initiatives of the organization including governmental and private grants.
Customer Care Representative – Scheduling
Responsible for answering patient phone calls and making outbound phone calls to schedule appointments according to department protocols.
Administrative Assistant
The Administrative Assistant provides office services for assigned leaders and departments by implementing administrative systems, procedures, and policies, and monitoring administrative projects.
Customer Service – Laboratory Support Services Assistant
This position provides excellent customer service by: answering all incoming calls, providing information about specimen requirements, ordering tests, handling courier dispatch and monitoring standing and pending outpatient lab orders.
Patient Coordinator
Greet, screen and safely transport patients to the scan control room and return patient when scans are completed