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Patient Service Representative

The Patient Service Representative acts as liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks. 

Grants & Government Affairs Manager

The Grants and Government Affairs Manager is responsible for developing and overseeing grant initiatives on behalf of the organization as well as serving as a liaison for government affairs. 

Director of Operations

At COPA, the Director of Operations is accountable for the success of operations across the organization, including in four ambulatory clinic locations.  

Bilingual Patient Care Coordinator

The Patient Care Coordinator assists with coordinating and referral functions between VIM clinical care team and our community health partners in addition to providing Spanish/ English interpretation for VIM patients while maintaining positive communication and agency/patient relations.

Administrative Support Specialist

The Administrative Support Specialist I provides welcoming and professional front-office reception for clients and support for daily operations of the office and staff needs.

Grants & Government Affairs Manager

This position will lead the grant writing and grant management for the organization, including the HHS Health Resources and Services Administration grants that support the organization as a Federally Qualified Health Center.

Patient Service Representative – Palliative Care

The Patient Service Representative (PSR) is responsible for a variety of administration functions, including, but not limited to: greeting patients/families, scheduling appointments and tests in an efficient and timely manner, answering the telephone promptly and dealing with the caller’s needs in a professional manner, collecting cash payments, issuing receipts and posting payments, daily extensive computer use navigating multiple applications. The PSR maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.  

Qualification Specialist

The Qualification Specialist ensures that medical documentation is accurate and gathered in an efficient and timely manner for all orders.

Patient Care Coordinator

This is a customer-facing position that provides the highest-quality client service and patient care at the practice.