Provide excellent customer service primarily by telephone to all PacificSource customers. Assist customers with coverage/claims related questions. Accurately interpret benefits and policy provisions for all PacificSource products.
Quality Programs Strategist
The Quality Programs Strategist is responsible for developing, implementing and monitoring strategies to enhance quality performance and improving member outcomes.
Customer Service Specialist
Office based work with a consistent schedule and the opportunity to work around child care or school schedules.
Member Support Specialist II
The Specialist will work telephonically and in person to support members with complex psycho-social issues which create barriers to adherence with medical regimens and achievement of optimal health outcomes.
Learning and Development Specialist
The Learning and Development Specialist is responsible for the coordination, evaluation, and assisting with the development of learning solutions to support individual, leader, team and organizational development, performance, and engagement across the organization.
Enrollment and Billing Representative
Respond to any inquires received via phone calls, e-mails, etc, researching or providing info needed or making any necessary changes to member files as needed for the Government line of business.
Wellness Consultant
The Wellness Consultant II provides expertise and consulting to strategic employer accounts, internal stakeholders and community partners around worksite wellness and health promotion.
Credentialing Assistant
Manage receipt of all credentialing/ re-credentialing applications and enter data into the credentialing database.
Associate Project Manager, Operations
The Associate Project Manager operates in a cross-functional role and has specific expertise in functional areas such as project management, data analytics, business process outsourcing management, business analysis and process improvement management.
Grievance Coordinator
Coordinate the internal appeals and grievances process by supporting entry of requests in a meaningful and timely manner.