Supervise and provide guidance to Case Management Member Support Services team members including Member Support Services, Representatives, and other support staff regarding company policies, procedures, and workflow.
Client Manager – Business Insurance
As a Client Manager, you are in charge of ensuring a smooth client experience by managing day-to-day customer service interactions and maintaining strong and long-lasting relationships with our clients.
Leave of Absense Coordinator
Responsible for handling simple to complex leave administration, advising and educating people leaders, interpreting policy and regulations, and assisting personnel for assigned leave and/or ADA cases.
Medicaid Training and Facilitation Program Coordinator
This position works in collaboration with members of the Medicaid Administration Department, including leadership, to support the Medicaid line of business training and facilitation program.
Claim Specialist – Property Field Inspection
Conduct on-site inspections and assessments of property damages for both residential and commercial claims
Medicaid Program Coordinator
This position works in collaboration with members of the Medicaid Administration Department, including leadership, to support the Medicaid line of business.
Enrollment and Billing Representative
This position processes billing and enrollment updates for the Medicare and Medicaid line of business and maintains established procedures to process a multitude of transactions.
Insurance Verification Associate
Responsible for obtaining pre-authorized benefit and eligibility information prior to the scheduled procedure.
Enrollment and Billing Representative
This position follows established policies and procedures to process a multitude of transactions for Government line of business including but not limited to: demographic updates, notification letters, enrollments, disenrollments, reinstatements, and plan changes.
Financial Services Specialist
Bring your medical insurance and collections experience and come work for an organization with an outstanding reputation in Central Oregon.