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Customer Service Associate

Involved. Innovative. Enthusiastic. These are just a few words that describe the Umpqua customer experience expert.

Branch Supervisor

The Branch Supervisor is responsible for the day-to-day operations of the branch; helping to ensure adequate staffing and training, the attainment of sales goals and that everyone provides excellent customer service and also performs functional duties.

Valuation Associate

A Valuation Associate works with senior and principal level valuation specialists providing industry and economic research and financial analysis, including subject company financial statement analysis, calculation and presentation of meaningful market evidence for publicly traded securities and capital market rates of return.

Universal Banker

In this role, you will be responsible for building, maintaining, and deepening relationships with consumer and business customers by providing exceptional customer service and recommending appropriate customer solutions through the use of the ACE model.

Hayden Homes

Real Estate Processor Assistant

As a Hayden Homes Real Estate Processor Assistant, you will assist the Seller Signer in expediting purchase and sale contracts, loan documents, and enabling the signing of contracts.

Loan Processor

The Loan Processor works with all parties to a mortgage loan transaction to facilitate the most efficient and accurate mortgage experience possible and ensure exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements. 


Engaging customers in conversations, listening to them, and proactively helping to meet their financial needs 

Executive Assistant

The Executive Assistant position reports to the CEO.  The assistant will provide proactive support to the CEO in all facets of the position in order to enhance the CEO’s productivity and effectiveness.

Transaction Coordinator

The primary responsibility for this role is to assist Home Loan Specialists with administrative support related to loan applications, collection of supporting documentation, and communication with borrowers, realtors, vendors and loan processors.