This person provides exceptional customer service to all guests and business partners, ensures that operational processes and procedures are met, protects data integrity throughout our systems, and partners with their team and leadership to implement changes or new initiatives.
Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.
The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms.
The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved.
S/he is responsible for providing exceptional guest experience, operations, systems, supplies inventory, scheduling, forecasting, and department budget to maximize revenue.
As a Front Desk Agent you will be the first impression for our guests upon arrival and throughout their stay. Your goal is to provide Level5 Hospitality and service for each and every guest.
In person marketing with prospective and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation.
In close collaboration with the Director of Sales, this position plays a crucial role in reviewing, coordinating, and implementing various group and meeting functions.
The Sales Coordinator is responsible for handling the follow up on corporate accounts, meetings and group bookings including managing contracts, making reservations, and correspondence while adhering to sanitation and cleanliness standards.
The Guest Experience Representative is responsible for providing the first point of contact to guests and creating an excellent first impression for the guests of the Oxford Collection of hotels while maintaining sanitation and cleanliness standards.
