Website World Market
Who We Are
For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won’t find anywhere else.
And, while diversity of product is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual’s contributions and unique perspective matter and inspire us to be inclusive, collaborative, open-minded, adaptable, honest, and respectful.
What You’ll Do
- In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.
- Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
- Consistently exemplify, maintain, and foster the culture and values of World Market.
- Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
- Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
- Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
- Additional duties and responsibilities as assigned by and in the absence of the Store Manager.
Essential Duties and Responsibilities of Customer Experience
- Leverage all available resources to inform and educate the team on product knowledge, selling/engagement behaviors, and business priorities/goals.
- Ensure all associates utilize company tools and technology to deliver an exceptional customer experience.
- Validate successful deployment of all omnichannel initiatives, including AOS and BOPIS add-on selling behaviors.
- Drive customer engagement behaviors to support all loyalty initiatives.
Why We Love It
- Flexible scheduling to support your work life balance.
- Associate discount to World Market!
- A fun and supportive work environment where you feel welcome and safe.
- A culture of inclusion that empowers you to be your best authentic self.
- Eligible associates offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.
To apply for this job please visit worldmarket.wd5.myworkdayjobs.com.