Summary

ABOUT THE DEPARTMENT:
Our mission is to facilitate orderly growth and development in the Deschutes County community through coordinated programs of Land Use Planning, Environmental Soils, Building Safety, Code Enforcement, Education, and Service to the public.

ABOUT THE COUNTY:
We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices.

Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods.

We hope you’ll consider joining our talented team.

ABOUT THE JOB:
This position will be responsible for processing and issuing permits for the Building Safety and Onsite Wastewater Divisions, collecting fees based upon a set schedule, disseminating zoning information and responding to inquiries and complaints from the public pertaining to the Planning, Building and Onsite Wastewater Divisions. Position provides direct customer service in coordinating permit applications, issuing permits, scheduling inspections, conducting complex property research and advising customers in detail on the processes and procedures for that division.

Key Responsibilities: 

• Performs technical tasks and customer service by applying technical knowledge to provide information to customers.
• Processes applications and issues permits.
• Reviews construction documents, site plans and permit applications for completeness and compliance.
• Conducts complex research and compiles property information.

What You Will Bring:
Knowledge of or experience with:

• Customer service standards and protocols.
• Research methods for gathering data to draw conclusions.
• Reviewing documents and plans for compliance with applicable permitting rules and regulations, County codes, policies and procedures.

Skill in:

• Providing exceptional customer service through listening and understanding customer’s needs and responding in a friendly, helpful, and positive manner.
• Exercising judgment to resolve customer issues concerning permitting processes, inspections, code compliance, and public records.
• Performing tasks efficiently while under pressure and time constraints.

*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position’s scope and function.

Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status.

Review the full job description by clicking HERE.

Compensation

$4,198.90 to $5,626.92 per month for a 172.67 hour work month. Excellent County benefit package when eligible. This union-represented position is available immediately.

Position may also be eligible for a Cost-of-Living Adjustment (COLA) on July 1, 2024, pending budget adoption by the Board of County Commissioners.

BENEFITS:
Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE (Download PDF reader) for full benefit details.

Minimum Qualifications

• High school diploma or GED equivalent;
• AND three (3) years of progressively responsible customer service experience;
• OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job.

Preferred Qualifications:

• General knowledge of the functions, processes and procedures of issuing development permits.
• Basic building and construction principles.
• Notary Public Commission or ability to obtain Notary Public Commission.

Necessary Special Requirements

The employment offer will be contingent upon pre-employment screening for criminal history and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). These screenings must be completed with satisfactory findings in order for a formal offer of employment to be extended.

Deschutes County is proud to be an equal opportunity employer. We strive to build an inclusive environment that encourages, supports, and represents the diverse voices and needs of our communities. All are encouraged to apply – we welcome diverse perspectives and experiences.

If you are a veteran and would like to apply for Veterans’ Preference, please click HERE for information.