Qualified candidates will have 1-2 years work experience in large shop or dealership setting including previous management experience along with extensive automotive parts experience, including inventory control and knowledge of electronic parts catalogues.
As an Automotive Technician you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service.
We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills.
We have an office full of free thinkers and people who find efficiencies in daily process in order to make things more efficient. We cross train every staff member in every department.
Job duties will include selling parts to customers and vendors via phone, internet, and in person, maintaining inventory records, assisting customers and technicians with parts needs and obtaining parts information, creating invoices, processing orders, returns, and warranties, and receiving parts from delivery.
The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory.
This is an entry level position; no experience in parts is required, experience in an independent shop or large dealer is preferred.
Our ideal candidate will be methodical in handling and processing paperwork, detail orientated, and have strong automotive title clerk experience.
We are seeking an upbeat, self-starter who is detail-oriented and has excellent phone etiquette.
The Service Technician services and repairs vehicles as assigned by management following all established standards and procedures. In addition, he or she may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer.
