We are a group of enthusiastic pet heroes who go beyond expectations at providing a personalized experience for all patient-guests and their parents. We currently provide dermatology, internal medicine, medical oncology, neurology, surgery, physical rehabilitation, ophthalmology, emergency, and urgent care services. Our quality of care and diverse specialty offerings makes VRCCO’s team the leaders in advanced pet care for Central Oregon. To improve the experience for our patients and help support our amazing team, we have created a purpose built veterinary hospital campus, with over 26,000 sq. ft. to serve our community. This facility has all the advanced diagnostic and therapeutic capabilities (MRI, CT, Fluoroscopy, chemotherapy, etc…). It also has a campus-like feeling for employees and clients with food trucks, childcare for staff, beer garden, and an upstairs balcony.

At the Veterinary Referral Center of Central Oregon, we believe that teamwork, superior patient and client care, education, and fun are the secret to a wonderful career. From day one we have known our staff has to come first to make this happen. We are pretty sure we are the first ever, and perhaps still the only, Veterinary Specialty Hospital to be Great Place To Work Certified (https://www.greatplacetowork.com/certified-company/7041336). Come see the difference for yourself and be a part of our team.

Job Summary:

The essential functions of the HR Business Partner role include serving as a strategic partner to leadership by aligning HR practices with organizational goals and fostering a culture reflective of the company’s core values. This role involves managing the full-cycle recruitment and onboarding processes to attract and integrate top talent, administering leave and benefits programs, and addressing employee relations matters to ensure a positive and productive workplace. The HR Business Partner supports performance management, employee engagement initiatives, and compliance with employment laws, while also maintaining accurate HR records and analyzing metrics to inform decision-making. Additionally, the role contributes to HR projects, promotes change management, and ensures alignment with organizational strategies in a dynamic 24/7 environment. This role is on site, and remote work is not available for this position.

This role will combine strategic planning with tactical execution, supporting our 24/7 veterinary emergency and specialty hospital in areas such as leave administration, recruitment, onboarding, employee engagement, benefits, compliance, and employee relations.

Key Responsibilities:

Strategic HR Leadership:

• Partner with leadership to develop HR strategies that align with organizational goals and promote our core values.
• Support workforce planning, including recruitment strategies, reskilling, and succession planning.
• 5% time

Recruitment & Onboarding:

• Manage the full recruitment lifecycle, including job postings, candidate sourcing, screening, interviews, and offer negotiations.
• Implement onboarding programs to ensure new employees feel welcomed and aligned with organizational values.
• 50% time

Employee Relations:

• Address employee concerns, conflicts, and performance issues through effective communication and resolution strategies.
• Serve as a trusted advisor to managers on HR policies, leadership, and employee engagement.
• 5% time

Leave Administration & Benefits:

• Administer employee leave programs, including FMLA and parental leave, ensuring compliance with relevant laws.
• Oversee employee benefits programs, including enrollment, changes, and responding to employee inquiries.
• 5% time

Employee Engagement & Retention:

• Design and implement initiatives to enhance employee satisfaction and retention.
• Conduct stay and exit interviews to identify improvement areas.
• 10% time

Performance Management & Development:

• Support goal setting, feedback, and performance reviews for employees.
• Assist in developing and delivering training programs to enhance employee skills and knowledge.
• 5% time

HR Compliance & Documentation:

• Maintain accurate HR records, including personnel files, benefits data, and compliance documentation.
• Ensure compliance with employment laws and internal policies.
• 5% time

Data Analysis & Reporting:

• Analyze HR metrics to provide insights for decision-making and process improvements.
• Generate reports to track recruitment, retention, and other HR metrics.
• 5% time

Change Management:

• Support organizational changes through clear communication, training, and process implementation.
• Promote a culture of adaptability and continuous improvement.
• 5% time

HR Projects & Initiatives:

• Contribute to cross-functional HR projects and initiatives to enhance the employee experience and streamline HR processes.
• 5% time

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field (experience may be considered in lieu of degree).
• 3+ years of HR experience, with a focus on recruitment, employee relations, benefits administration, and compliance.
• Strong knowledge of employment laws, regulations, and HR best practices.
• Exceptional organizational, communication, and interpersonal skills.
• Proficiency in HRIS systems and Microsoft Office Suite or G Suite.
• Ability to handle confidential information with discretion and professionalism.
• HR certification (e.g., PHR, SPHR, SHRM-CP) preferred.

What We Offer:

• A collaborative, mission-driven environment aligned with our values.
• Opportunities for professional development and career growth.
• Comprehensive benefits, including medical, dental, vision, and 401(k) with match.

EEO Statement:

VRCCO believes that a diverse and inclusive workforce is essential to our One Team success. All employment decisions are based on merit, experience, ability, performance, and business needs.