UniFirst is seeking a Route Service Supervisor to join our team! The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day – ranging from small family owned businesses to major corporate locations. This is an entry level management position for a career minded individual interested in advancement.

What’s in it for you?

Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.

Career Mobility:
Some companies say they like to promote from within, we just do…constantly!

Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?

Diversity:

At UniFirst, you’ll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.

What you’ll be doing:

• Oversee the training and development of a team of Route Service Representatives
• Respond to service requests
• Negotiate customer contract renewals
• Build strong relationships with your customers and team
• Work closely with all other leadership and management team members to provide the best customer service and product programs
• Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep’s performance and their customers’ level of satisfaction and loyalty.

Qualifications

 What we’re looking for:

• A results-driven, relationship manager who isn’t afraid to roll up their sleeves and help out the team and most importantly, the customer
• Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles
• An individual ready to learn and work to become a customer service and loyalty expert
• High school diploma or GED, some college is a plus
• 21 years of age
• Valid non-commercial driver’s license in the state of residence
• Reliable transportation
• Must meet pre-employment DOT physical requirements
• Physically capable of lifting up to 50 pounds
• Communication and language skills
• Basic computer proficiency
• Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred

Benefits & Perks

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses