Spa Desk Coordinator

Join the team and experience why Sunriver Resort was voted Top 100 Places to Work in Oregon! Sage Springs Club & Spa is hiring! Our full-service spa is a private escape dedicated to health, fitness and complete well-being.  The Spa Desk Coordinator is responsible for greeting guests and members in a friendly and professional manner. They will book spa services and perform basic reception duties for the Sage Springs Club & Spa. The Spa Desk Coordinator will maintain the AAA Four Diamond standards.

The Spa Desk Coordinator will always conduct themselves in manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, Commitment. The Spa Desk Coordinator shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

• Greets and welcomes guests upon arrival
• Accepts payment from guests
• Books spa appointments
• Distributes locker keys, spa robes, slippers, etc.
• Gives guests a tour of the facilities as required
• Maintains accurate records of locker availability
• Cleans Locker Room when needed
• Cleans Oasis Room when needed
• Cleans Fitness Center when needed
• Cleans and tidies all other areas of the spa, when needed to ensure a clean environment for all guests and team members
• Explains spa services to guests
• Answers questions on spa retail products
• Calls guest prior to appointment to confirm date and time of service
• Maintains strong knowledge of all spa services, including benefits and uses of each
• Uses POS system to ring up retail merchandise
• Assists Operations Coordinator in retail duties

• High school diploma or equivalent
• At least one year customer service experience required
• Must have excellent phone etiquette
• Must have their OLCC License
• Ability to work a flexible schedule that may include evenings, weekends and holidays