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Patient Video Monitor Technician

Part Time
  • Part Time
  • Bend, OR
  • $20.39 - $24.22/hr. USD / Year
  • Salary: $20.39 - $24.22/hr.

Website St. Charles Health System


The Central Monitoring Unit provides remote clinical support to various nursing departments. These departments provide 24/7 specialized care to patients throughout their hospitalization and discharge.


The Patient Video Monitor Technician provides patient and family focused care as part of the health care team in accordance with the St. Charles Health System mission, philosophy, policies and procedures. This role supports patient video monitoring, communication, documentation which may include 1:1 patient observation at the bedside, to ensure the safety of our patients and caregivers.  This position does not directly manage any other caregivers.


  • Demonstrates understanding and proficiency of the continuous video monitoring software. Reports any equipment failure to primary RN or leader.
  • Maintains constant visual observation at all times.
  • Verbally redirects patient over digital 2-way audio device located in a patient’s room.
  • Recognizes and reports observation to RN. Notifies the nursing staff if the patient requires assistance, is exhibiting symptoms RN requests report of, or is at imminent risk of injury or distress.
  • Communicates directly with Registered Nurses related to patient trends, advances, and deviations from the plan of care.
  • Discusses patient care improvement and/or decline with the interdisciplinary team. Transfers knowledge in the Electronic Health Record (EHR) per policy.
  • Functions as an unlicensed assistive care provider under the direction and supervision of Registered Nurse
  • Monitors a patient 1:1 for safety to prevent: falls, disruption of medical devices, self-harm, flight risk situations, and other activities that may cause harm in a virtual or in-person setting.
  • Alerts nursing staff if there is a change in the patient’s behavior or condition or the patient requires assistance or other nursing intervention.
  • May utilize crisis de-escalation techniques to assist in safely de-escalating patients. Assists with crisis intervention process of potentially dangerous patients. Utilizes AVADE training on approach.
  • Records observations, interactions and order summary in multiple areas of electronic medical record. Documents with proficiency in compliance with hospital policies and regulatory agencies.
  • Follows delegation in the delivery of care.
  • Respects privacy and maintains patients’ rights to decide about care.
  • Provides and maintains a safe environment for caregivers, patients and guests.
  • Demonstrates awareness of and supports St. Charles Health System’s departmental and operating unit goals through participation in continuous quality improvement and departmental activities.
  • Participates in activities that promote professional growth and development of self and others.
  • Identifies work-related problems with possible solutions and implements solution(s) (within scope of practice).
  • Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver.
  • Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience.
  • Provides a therapeutic presence in service to others by purposefully responding to the needs of patients in a caring way, including introducing oneself and explaining role in patient’s care, asking the patient his or her preferred name, sitting with the patient to determine his or her care goals, active listening, and communicating effectively and appropriately through touch, eye contact, etc.
  • Demonstrates knowledge of use and maintenance of equipment needed for assigned area.  Demonstrates ability to set up equipment for use.
  • Demonstrates an awareness of cost containment and economical use of supplies and equipment.
  • Supports the vision, mission and values of the organization in all respects.
  • Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
  • Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
  • Provides and maintains a safe environment for caregivers, patients and guests.
  • Conducts all activities with the highest standards of professionalism and confidentiality.  Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
  • May perform additional duties of similar complexity within the organization, as required or assigned.



  • High school diploma or GED.
  • Must be willing to take courses as requested to maintain competency.

Preferred:  N/A



  • AHA Basic Life Support for Healthcare Provider certification.
  • AVADE training upon hire.


  • Certified Nursing Assistant with the Oregon State Board of Nursing.
  • Monitor Technician Certification


Required:   N/A


  • Monitor Technician or Patient Safety Technician experience. Acute health care experience.


Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.


  • Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.
  • Strong team working and collaborative skills.
  • Attention to detail.
  • Excellent organizational and multi-tasking skills.
  • Demonstrated ability and experience in computer applications, use of electronic medical record keeping systems and MS Office.
  • Ability to follow verbal and written communications in order to complete duties and assignments.


  • Continually (75% or more): Standing and walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level.
  • Frequently (50%): Sitting, lifting/carrying/pushing or pulling 1-25 pounds. The use and operation of a motor vehicle for Home Health and Wound Caregivers.
  • Occasionally (25%): Bending, stooping/kneeling/crouching, climbing ladder/step-stool (varies by area), reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, grasping/squeezing, ability to hear whispered speech level.
  • Rarely (10%): Climbing stairs.
  • Never (0%):  Climbing ladder/step-stool (varies by area), operation of a motor vehicle.

Exposure to Elemental Factors

  • Rarely (10%): Wet/slippery area, chemical solution.
  • Never (0%):  Heat, cold, noise, dust, vibration, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

  • Risk for Exposure to BBP

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