Join our Team as a Teller Associate-Fluent Spanish!

As a member-focused credit union, we’re looking for new team members who have a desire to help others. Whether empowering people to reach their goals in person or behind the scenes, our employees share a commitment to creating meaningful relationships with our members and community. We’re also a fun place to work, and we offer competitive pay, professional development, and great benefits! To learn more about SELCO, view the full position description, and apply, please visit https://www.selco.org/join/careers!

We are currently looking for a part-time non-exempt Teller Associate-Fluent Spanish to join our team and work for approximately 40 hours per week!  In this role, you will provide an exceptional service experience for SELCO Community Credit Union’s members, team members, and guests.

This position will work onsite at the Old Mill Branch in Bend, Oregon.  The Teller Associate-Fluent Spanish is only eligible for in-branch work arrangements. The successful candidate will need to be available to work Monday through Friday between the hours of 8am and 6:30pm with some Saturdays 9:45am to 2:15pm.

COMPENSATION

Base Salary: The full salary range for the Teller Associate-Fluent Spanish position is $21.95 to $28.65 per hour, with new hires generally starting between $24.20 to $26.40 per hour, based on relevant knowledge, skills, education, and experience.

Incentives: This position is eligible for monthly incentives that range from $5.00 to $75.00, per sold product/service.

Annual Incentive: In addition, all SELCO team members receive an annual incentive based on how well SELCO meets the prior year’s strategic business goals. This incentive is calculated using the team member’s prior year eligible earnings and ranges from 0%-12% (with the average payout over the last five years being 11.07%).

BENEFITS

Our team’s well-being is a priority, and we’re proud to offer a comprehensive and holistic benefits package for team members and their families.

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) retirement plan (with guaranteed employer contributions)
• Paid time off for personal and volunteer hours, as well as 10 paid holidays per year
• Additional programs and benefits include wellness and educational reimbursements, an employee assistance program, discounted rates on select SELCO services, and more.

Check out our complete benefits list here!

POSITION DETAILS

Essential Functions include (please see the position description for a comprehensive list):

• Fluently communicate with members in English and Spanish, both speaking and in writing, in a professional manner.
• Work with a high level of accuracy and efficiency while following instructions and established procedures, performing teller transactions, and handling cash (i.e., counting, documenting, etc.).
• Demonstrate initiative to help protect the member and SELCO from losses by detecting errors and taking action to prevent fraud.
• Assist team members and other departments, as needed.

Required Skills and Abilities include (please see the position description for a comprehensive list):

• Fluent in both English and Spanish.
• Exceptional customer service skills by using the GVAL-HI approach to providing service. Greet people. Value them. Ask how you can help. Listen. Help them. Invite them back.
• Ability to discover member needs to effectively cross-sell SELCO’s products and services.
• Effective communication and active listening skills through all methods of interaction (e.g. in person, via phone, and in writing).

Required Education and Experience

• High school diploma or equivalent; and
• At least six (6) months of cash handling and customer service or sales experience; and
• Must be bondable.