About Rebel Wax

Rebel Wax is a growing, esthetician-founded beauty company serving licensed estheticians and waxing professionals nationwide, as well as local clients through our Bend, Oregon, waxing studio.

Our connected business lines include:

• Professional waxing products and supplies
• Rebel Wax Studio, our local commission-based waxing studio
• Esthetician education and business coaching
• The Rebel Show podcast and founder-led content
• Live events, workshops, and industry experiences

We are entering our next stage of growth and evolving from a founder-led business into a company where the founder continues to lead the vision while an experienced operator drives execution across the organization.

We are looking for a hands-on Director of Operations / Integrator who can bring clarity, accountability, and execution discipline across the company.

This is not a role for someone looking to maintain an already-finished machine. You will help build the machine.

The Role

You will partner directly with our founder and CEO to translate company vision into consistent execution.

Your first responsibility will be managing and developing the current team, reducing founder bottlenecks, and creating the management structure needed for our next stage of growth.

Over time, you will also help identify, hire, develop, and manage department leaders across our business lines.

What You Will Own

Leadership and Team Management

• Manage and develop the current team
• Clarify roles, responsibilities, and decision rights
• Establish clear accountability for outcomes
• Hold regular one-on-ones and performance conversations
• Improve internal communication and follow-through
• Address performance issues directly, promptly, and professionally
• Reduce the number of direct reports and routine decisions managed by the founder
• Strengthen a culture of high standards, ownership, and mutual respect

Operating System Implementation

We have started implementing EOS, but our implementation is incomplete. EOS experience is a strong bonus, but certification is not required.

You will be responsible for implementing EOS or another appropriate operating system, including:

• Accountability chart
• Weekly leadership meetings
• Company and department scorecards
• Quarterly priorities and Rocks
• Issue-solving process
• Clear meeting cadence
• Consistent follow-up and accountability
• Annual and quarterly planning

Practical operating ability matters more than certification.

Business Operations

• Coordinate execution across ecommerce and products, the waxing studio, education, content, coaching, and events
• Identify bottlenecks and create practical solutions
• Document and improve core processes
• Ensure priorities are completed on time
• Create visibility into company and department performance
• Help allocate people, time, and budget toward the highest-value priorities
• Identify the first department manager the company needs to hire
• Help build and develop the management layer over time
• Protect the speed, creativity, and customer connection that have driven the company’s growth

Founder Leverage

You will help the founder transition away from routine daily management and toward her highest-leverage responsibilities, including:

• Vision and strategy
• Personal-brand content
• Customer and industry insight
• Key relationships and partnerships
• Major offers
• High-impact growth initiatives

You must be comfortable taking ownership while also having the judgment to recognize which decisions require founder involvement.

First 90-Day Outcomes

By the end of your first 90 days, you will be expected to:

• Audit the current team structure, responsibilities, meetings, and operational bottlenecks.
• Create a clear accountability chart.
• Establish a functioning weekly leadership and scorecard cadence.
• Clarify decision rights across the company.
• Reduce the founder’s direct reports and involvement in routine decisions.
• Establish the company’s first clear 90-day priorities under the new operating cadence.
• Evaluate the company’s current management capacity and identify whether future leadership needs should be met by developing an existing team member, restructuring responsibilities, or making a future hire.
• Present a practical, financially responsible plan for developing the company’s management layer over time.

How to Apply

Please email your application directly to breemesquit@lashandwaxoc.com with the subject line:

I’M THE INTEGRATOR YOU’RE LOOKING FOR

Your application must include:

• Your resume
• A brief cover letter explaining why this role fits your experience
• An example of a team or company where you created greater clarity, accountability, or operational structure
• Your answers to each of the application questions below

Applications that do not follow these instructions or include thoughtful answers may not be considered.

Application Questions

Please answer the following:

• Are you currently located within commuting distance of Bend, Oregon?
• If not, are you willing and able to relocate before beginning the role?
• What is the largest team you have directly managed?
• Have you implemented EOS or another operating system? If yes, what did you personally implement?
• Tell us about a time you held an experienced employee accountable for poor performance. What did you do, and what was the outcome?
• What salary range are you seeking?
• Based on what you know about this opportunity, what would your first three priorities be?
• You join a $2M founder-led company with approximately nine employees, no department managers, several connected business lines, and an incomplete operating-system implementation. What would you do during your first 30 days?

We are looking for a mature operator who can bring structure without killing momentum, lead people without creating unnecessary drama, and help build Rebel Wax’s next level of leadership.

Pay: $90,000.00 – $110,000.00 per year