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Office Specialist

Full Time
  • Full Time
  • Prineville, OR
  • $3,006 - $4,338/mo. USD / Year
  • Salary: $3,006 - $4,338/mo.

Website Oregon Department of Human Services

Job Description:

We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Are you skilled in tracking multiple things at once? Are you committed to continuous diversity, equity, and inclusion learning? Would you be interested in joining a diverse team that is dedicated to serving children, families, and communities? If so, this Office Specialist 2 position may be for you!

We are seeking an Office Specialist 2 to join our Prineville Child Welfare team.

Oregon Department of Human Services (ODHS), A place to belong and make a difference!

  • When you join the ODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
  • Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
  • We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency and we are committed to integrating equity into all we do. The Equity North Star has four points that explain the agency’s goals related to equity, inclusion, and racial justice.
  • We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more!

What you need to qualify

  • Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
  • An associate degree in any field; OR
  • An equivalent combination of education and experience.

Essential attributes

We are looking for candidates with:

  • Experience conducting work that requires attention to detail on a continuous basis.
  • Experience and success managing a wide variety of duties.
  • Experience utilizing time management, prioritization, and organization skills to meet deadlines, while seamlessly switching from one task to another.
  • Experience navigating various technology and different computer systems simultaneously.
  • Experience adapting with flexibility and ease to changing priorities.
  • Openness to continuous learning about diversity, equity, and inclusion.
  • Experience working successfully with a team and being a dependable resource for others
  • Demonstrated ability to work and learn independently while managing time successfully.

Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process. 

Your duties at a glance

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.

As an Office Specialist 2, you will:

  • Provide reception duties and various other office support functions necessary to provide services to the clients of Deschutes County, Jefferson County, Crook County, and outlying areas.
  • Receive phone calls and route to the appropriate staff.
  • Provide excellent customer service to the diverse group of people we serve.
  • Respond to inquiries about specific agency/program information and service.
  • Answer questions regarding research.
  • Explain or clarify rules, processes, and procedures to clientele.
  • Work closely with the main receptionist and teams with workload when necessary.
  • Participate and engage in diversity, equity, and inclusion trainings.
  • Actively seek to achieve the ODHS goals of integrity, stewardship, responsibility, respect and professionalism, service equity and innovation.
  • Actively seek to provide culturally appropriate services where individuals are treated respectfully, compassionately, and effectively in a manner that recognizes, affirms, and values the worth of children, individuals, families, and communities, protecting and preserving the dignity of each.

Working conditions

  • Majority of your work will be conducted in the office, but you will also have miscellaneous tasks and duties to complete that are in the community (see bullet point below).
  • You will have occasional required travel around the community. The purpose of travel will be to purchase items for clients, travel to other district offices for meetings or coverage, and transport state of Oregon vehicles to maintenance and repair appointments.
  • You will have occasional opportunities for overtime.
  • You may interact with a wide range of people including some who have experienced trauma and exhibit challenges in controlling emotions.

Application instructions

Your work history profile and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position.

  • Please upload a resume or complete the work history profile. Note: Your resume may be uploaded in the Resume/CV field on the online application.
  • Current State of Oregon employees: Apply via your employee Workday account.
  • If you are not a current State of Oregon employee, view this application instructional video.
  • After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.

Additional requirements

  • Finalists for this position will be subject to a computerized criminal history and abuse check.  Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
  • The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Helpful information

  • This position is represented by the Service Employees International Union (SEIU).
  • This recruitment may be used to fill future vacancies.
  • Have questions about Workday, and want some tips on understanding the state application process? Check out the Oregon job opportunities page.
  • If you need an accommodation under the Americans with Disabilities Act, have questions or need assistance with the application process, please contact Nadja Rue. Please be sure to include the job requisition number.

To apply for this job please visit oregon.wd5.myworkdayjobs.com.

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