Job Summary:

The Sales Coordinator is responsible for directly overseeing the hotel’s sales operation. In close collaboration with the Director of Sales, this position plays a crucial role in reviewing, coordinating, and implementing various group and meeting functions.

Duties/ Responsibilities:

• Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
• Effectively communicate and coordinate the guest’s request with other departments
• Responsible for managing all meeting room reservations and coordinating details with other departments including group agreements and set-up of meeting room
• Create print collateral for the property including sales sheets, signage, and menus
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests
• Demonstrate knowledge of the hotel and competitors’ facilities, services, amenities, and meeting space
• Maintain accurate, legible records and files to provide group history, ensure future and current quality service and enhance prospects.
• Assist sales team by maintaining group files, filing important documents, and ensuring deposits are collected per contract due dates

Required Skills/ Abilities:

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Extensive knowledge of hotel and hospitality industry
• Proficient with Microsoft Office Suite or related software

Education and Experience:

• High School diploma preferred
• Previous hospitality experience preferred

Physical Requirements:

• Must be able to remain in a stationary position during shift.
• Must be able to access and navigate the facility.
  • Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
    • Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.
    • Valid Drives License