Join our Quality & Compliance team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon. Together, we build innovative and useful products that elevate people’s lives everywhere every day.

Look around your home, and you’ll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Position:

Administrative Compliance Specialist

Department:

Quality & Compliance

Work Location

Bend, Oregon (Hybrid)

Hybrid Schedule:

Helen of Troy associates enjoy the advantages and flexibility of a hybrid working model, allowing for in office 3 days minimum, and remote 2 days. Any changes to this working model would be communicated accordingly.

What you will be doing:

The Administrative Compliance Specialist (internally known as Compliance Specialist) role is to submit testing for new products, product expirations, and material/process changes to meet market-specific testing requirements. The process will include reviewing and approving quotations to ensure costs are within the approved Compliance Budget, sample coordination, and filling out the Test request form.

Upload all active third-party lab test reports, Factory BOMs, and Regulatory Standards in the product database for records.

Work cross-functionally with Product Teams and Sales to support any compliance-related tasks and communicate any product issues/concerns. Build Documents of Conformity for all OXO and Hydro Flask products.

• Connect suppliers to third-party labs for testing.
• Finalize test request form.
• Get preliminary quote from lab.
• Approve final quote.
• Review test reports and upload into database.
• Work with lab on any report revisions as necessary.
• Check database for previous testing history.
• Monitor report expirations in database on a regular basis.
• Upload test report into database.
• Plan out re-testing plan on quarterly basis.
• Keeping abreast of legislative changes, guidelines, US and EU regulatory data to ensure compliance and standard process is always followed through.
• Ensure that product safety related matters are addressed during product development.
• Coordinate the review and approval of new and existing products for compliance with applicable standards.
• Coordinate response to customers regarding product safety related inquiries.
• Attend webinars hosted by third party labs.
• Review and approve product manuals and product literature.
• Work cross functionally with all product teams during product launch cycle.
• Set up bi-weekly calls with third party labs to review projects and any outstanding issues.
• Policy creation/sop maintain and update as needed.
• Manage price sheets for labs.
• Communicate with apo & product teams to identify specific market compliance testing requirements.
• Audit all oxo claims and assure testing is conducted to support claims via third party testing.
• Maintain records of all testing in the database and assure all claims on product retail packaging is tested for.

Skills Needed to be Successful:

• Strong ability to lead multiple projects.
• Strong problem-solving skills.
• Works well under intense pressure.
• Ability to interpret technical information.
• Ability to work across a variety of departments and time zones.
• Ability to communicate testing status and where there are gaps.
• Proficiency in writing, speaking, and reading in English.

Minimum Qualifications:

• Bachelor’s degree.
• 1-2 years of experience with consumer product/material safety compliance program management experience.
• Solid experience with Office Suite: MS Excel, Word, PowerPoint, and Outlook.
• Authorized to work in the United States on a full-time basis.

Preferred Qualifications:

• Knowledge and experience with regulatory testing (chemical and labeling).
• Knowledge of product compliance processes and the interplay with global supply chains.
• Experience with global regulatory requirements such as CPSIA, FDA, CCPSA, RSL, REACH, ASTM, etc.
• A mix of compliance and project management experience
• Writing and editing on either a public or Internal/organizational level.
• Experience with technical or fact-based writing.
• Experience with maintaining a library of documents in databases.

Benefits:

Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you’re eager to share new ideas and try new things, we want to hear from you.