GENERAL SUMMARY:  The Store Donation Attendant greets donors, receives donations, and offers receipts for donated goods.  Ensures that donations are sorted and secure in accordance with Goodwill Industries of the Columbia Willamette (GICW) requirements.  Provides assistance in other areas of the store, as assigned.  Maintains work area in a neat and orderly manner. 

PRINCIPLE DUTIES/RESPONSIBILITIES:

Essential Functions:

·         Greet donors at their vehicle and assist in unloading acceptable donations in a courteous manner.

·         Sort donations in a timely and efficient manner according to current GICW requirements.

·         Ensure each donor is offered a receipt, regardless of size of donation.

·         Provide excellent customer service by acknowledging, assisting and thanking customers.

·         Accurately track all donations.

·         Keep donation area neat, clean, and orderly.

·         Demonstrate effective communication skills with supervisory staff and co-workers.

·         Ensure security of donations and that GICW sort is performed indoors.

·         Monitor flow of raw goods from donations to AS IS and production stations.

·         Accurately track all donations.

·         Prepare records and reports, as requested.

·         Assist in loading large purchases for customer, as per GICW policy.

·         Keep supervisor informed of problems and suggestions related to the job.

·         Load and unload trucks of donated goods and equipment.

·         Foster and demonstrate a positive team environment.

·         Must demonstrate willingness and ability to adhere to all GICW’s policies and procedures, CARF standards, Kaizen guidelines, safety and security regulations.

Incidental Functions:

·         Support production and retail area, as assigned.

·         Maintain the furniture and large hardlines area of the retail store, including stocking furniture and large hardlines and removing sold items to be held for customers.

·         Accurately record data into an electronic device for pricing, inventory, and production tracking of processed items.

·         Perform miscellaneous duties, as assigned.

Janitorial tasks, as assigned:

·         Sweep, mop, or vacuum sales floor. 

·         Clean windows and dust fixtures and shelves.

·         Clean and supply restrooms and breakrooms.

·         Empty garbage and recycling bins.

·         Clean debris around building exterior.

QUALIFICATIONS:

Specific:

·         Must be 18 years of age or older.

·         Must be able to work store operating hours.

·         Must be able to read and write.

·         Must be able to function independently in a work setting.

·         Able to stand, walk, climb, stoop, bend, and lift a minimum of 50 lbs. occasionally.

General:

·         Must maintain consistent, predictable and satisfactory attendance and punctuality as scheduled.

·         Must be able to demonstrate upon request functional literacy and numeric proficiency.

·         Must have command of the English language sufficient to verbally communicate with the general public.

·         Must not present a significant current risk of substantial harm to self or others in the performance of the essential duties of the job that cannot be eliminated or reduced by reasonable accommodation.

No record or disclosure of criminal conviction that indicates a tendency toward theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior or is otherwise in conflict with the functions listed on this job description.  This may include passing a state-mandated, federally-conducted criminal background check.
·         Must provide proof of identification and eligibility to work in the United States of America.

Must pass a drug screening test and background check.
·         Must be able to perform the essential functions of the job with or without reasonable accommodation.

·         Must meet GICW quantitative and qualitative performance standards.

POSITIONS SUPERVISED:  None.

WORKING CONDITIONS/HAZARDS: 

·         Work is performed indoors and outdoors with exposure to all weather conditions and may include exposure to potential hazardous materials, loud noises, and dust.

·         Moderate adaptability required: Work environment occasionally hectic (fast paced) with irregular short deadlines and a limited number of critical or unusual situations.

·         DOT Strength Classification:  Heavy

·         Seldom/Occasionally: Able to lift 51-100 lbs.

·         Frequently: Able to lift 26-50 lbs.

·         Constantly: Able to lift 11-25 lbs.