Federal Express Corporation is hiring a part-time Ops Coordinator to support quality, service, and administrative functions in its Bend pickup and delivery operation. The role coordinates linehaul dispatch, monitors operational performance, and helps maintain regulatory compliance.

Essential Duties

• Monitor service, safety, cost, and quality metrics and help resolve performance issues.
• Coordinate day-to-day operations with contractors, service providers, and temporary employees.
• Investigate customer service complaints and communicate resolutions.
• Maintain vehicle, equipment, insurance, maintenance, and driver files.
• Support Department of Transportation compliance and corrective action plans.
• Coordinate linehaul dispatch events, yard inventory, schedule delays, and contingency plans.
• Assist with audits and driver training as assigned.

Qualifications

• High school diploma or GED required; a bachelor’s degree in business, logistics, or a related area is preferred.
• Administrative support, customer service, or dock operations experience preferred.
• Strong customer service, time management, organization, multitasking, and communication skills.
• Ability to interpret numerical data and written information.
• Proficiency with Microsoft Office and web-based applications.
• Knowledge of pickup, delivery, linehaul, and DOT regulations is helpful.

Job Conditions

• May work in hot or cold temperatures and around loud noise or fumes.
• May lift or carry up to 20 pounds.
• Minimal travel is required.

Pay: $20.35–$34.97 per hour.