East Bend Animal Hospital is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a flexible scheduled position needed Monday – Friday, Saturday as needed.

Full-time benefits and compensation:

• Compensation: $17 – $21/hour, based on experience and skillset
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options

Required qualifications and skillset:

• 1-3 of client service experience
• Previous veterinary experience is highly desired
• Proficiency in the following skills:
• Client service
• Managing multiple phone lines
• Scheduling appointments
• Checking patients in/out
• Muli-tasking

East Bend Animal Hospital, situated in Bend, Oregon, is dedicated to providing compassionate and comprehensive veterinary care for pets in a modern and welcoming environment. With a team of experienced veterinarians and caring staff, they offer a wide range of services tailored to meet the individual needs of each furry companion. From preventive care and wellness exams to advanced diagnostics and surgical procedures, East Bend Animal Hospital prioritizes the health and well-being of pets while nurturing strong bonds with their owners.