Summary

ABOUT THE DEPARTMENT:

Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community-based settings.

Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence-based, recovery-oriented services in behavioral healthcare settings co-located with physical health providers.

To hear from staff about working at Deschutes County Behavioral Health, please click HERE.

ABOUT THE COUNTY:

We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,250 employees provide County services in a number of departments, divisions, and offices.

Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods.

We hope you’ll consider joining our talented team.

ABOUT THE JOB:

Our Behavioral Health Front Office team is in charge of serving clients either in person or by phone, providing quality care at all times. We have offices in La Pine, Redmond and Bend. Our commitment is to serve the community in a professional and accurate manner. This position will provide administrative support to Behavioral Health teams and clinicians serving the public and is responsible for performing a variety of administrative tasks that require intermediate computer and interpersonal skills. The incumbent will receive training and be expected to routinely complete knowledge checks to ensure policies and procedures are accurately attained and sustained.

Reliable attendance and punctuality are vital for success in this position.

The candidate selected for this position will primarily be located in Redmond after their initial training period, but will be expected to remain flexible and work at alternate office locations in Bend and La Pine as coverage is needed.

Key Responsibilities: 

• Maintain high level of customer service and confidentiality while providing information and assistance to clients, visitors, and county employees in a busy environment requiring the ability to multi-task and prioritize work assignments.
• Show flexibility, versatility, and resiliency working at different locations in a changing and fast-paced working environment.
• Enter data and numerical information into a computer system with speed and accuracy, and maintain electronic records, files and databases.
• Understand and apply County policies and procedures in order to organize and coordinate work.
• Ability to participate in trainings for extended periods of time, retain information and demonstrate an ability to accurately implement policies, procedures, and workflows with limited supervision. 
• Work independently and make appropriate decisions based on work experience and training and apply judgment to resolving problems.

What You Will Bring: 
Knowledge of or experience with:

• General office procedures and methods.
• Modern office equipment and software including processing, spreadsheets, databases, and electronic mail.
• English language usage, grammar, spelling and punctuation.
• HIPAA requirements related to client health records.

Skill in:

• Maintaining confidentiality.
• Working independently as well as in a team setting.
• Prioritizing, organizing and carrying out assignments and special projects in a timely and professional manner with basic supervision.

*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position’s scope and function.

Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status.

Review the full job description by clicking HERE.

Compensation

$4,366.86 to $5,851.99 per month for a 172.67 hour work month. Excellent County benefit package when eligible. This union-represented position is available immediately.

BENEFITS:
Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE (Download PDF reader) for full benefit details.

Minimum Qualifications

• High school diploma or GED equivalent;
• AND four (4) years of administrative support experience;
• OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job.

Preferred Qualifications:

• Bilingual in English and Spanish.
• Knowledge of Microsoft Office products including Word and Excel.
• Knowledge of EHR software, specifically the EPIC/OCHIN platform.

Necessary Special Requirements

The employment offer will be contingent upon pre-employment screening for criminal history and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). These screenings must be completed with satisfactory findings in order for a formal offer of employment to be extended.

NOTE: (Download PDF reader) (Download PDF reader)Per OAR 407-007-0000 to 407-007-0100 (Download PDF reader) this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE (Download PDF reader) to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position.

Deschutes County is proud to be an equal opportunity employer. We strive to build an inclusive environment that encourages, supports, and represents the diverse voices and needs of our communities. All are encouraged to apply – we welcome diverse perspectives and experiences.