Administrative Support Specialist, Parole & Probation

Summary

ABOUT THE DEPARTMENT:
The mission of the Adult Community Justice department is to protect the public, repair harm, hold offenders accountable, and facilitate pro-social thinking. We adhere to evidence-based practices in all decision making, aspire to a continuous learning and improvement culture, utilize restorative justice practices, and promote structural equity for our clients, community, and staff.
 
ABOUT THE COUNTY:
We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices.

Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods.

We hope you’ll consider joining our talented team.

ABOUT THE JOB:
This position works under general supervision in the Community Justice Department, Adult Parole & Probation Division, by performing highly specialized administrative support duties to support parole and probation officers, specialists, and management. Problems encountered are often technical, requiring judgment and excellent problem-solving skills for entering information into computer database systems. This position has regular in-person or phone contact with clients, including those who may be potentially hostile or angry, victims, law enforcement officials, attorneys, and Community Justice Department staff.

The typical schedule is Monday through Friday, 8:00am to 5:00pm. This position requires working in both our Bend and Redmond offices. The candidate selected for this position will need to be flexible in terms of their office location, depending on operational demands.   

Key Responsibilities: 

• Working with case files, legal document preparation, and public contact.
• Perform specialized technical and clerical duties ranging from client case documentation, records checks, and collecting urine specimens or other samples for substance and DNA testing.
• Accurate data entry, record maintenance, and communication with clients and their Parole & Probation Officers (PO’s).
• Maintain high levels of customer service while working with clients on supervision for drug crimes, property crimes, sex crimes, and or violent crimes. The candidate must be comfortable having frequent face-to-face contact with clients with all types of criminal backgrounds.
• Communicate professionally and collaborate within a team effectively.

What You Will Bring:
Knowledge of or experience with:

• General office procedures and the use of standard office software and equipment.
• Data Entry, filing and retrieval, and record keeping.
• Professional and effective communication both verbally and in writing.
• Flexibility, versatility, resiliency, and responsivity in a changing and fast-paced working environment.

Skill in:

• Entering data into computerized database programs accurately and timely.
• Exercising discretion and using independent judgment to make decisions related to the completion of work assignments.
• Maintaining confidentiality.
• Performing well under pressure and working effectively with the public in stressful or hostile situations.
• Establishing and maintaining effective working relationships with others at all times.
• Accepting, interpreting, and applying feedback.

*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position’s scope and function.

Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status.

Review the full job description by clicking HERE.

Compensation

$4,198.90 to $5,626.92 per month for a 172.67 hour work month. Excellent County benefit package when eligible. This union-represented position is available immediately.

BENEFITS:
Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE (Download PDF reader) for full benefit details.

Minimum Qualifications

• High school diploma or GED equivalent;
• AND four (4) years of administrative support experience;
• OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job.

Preferred Qualifications:

• College degree in a related field.
• Two (2) years of related experience, such as in criminal justice, social services, or other justice/treatment-related fields.
• Bilingual in English and Spanish language.

Necessary Special Requirements

Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver’s license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver’s license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended.

Must have dependable transportation and be able and willing to drive throughout Deschutes County in sometimes adverse weather conditions.

Possession of or ability to obtain LEDS (Law Enforcement Data System) certification within 30 days of hire date.

Physical Requirements. Must have the ability to work in an office that is environmentally controlled; possess sufficient hand coordination to perform keyboarding and data entry; arm/hand movements to retrieve work materials and operate a variety of general office equipment; and an ability to sit, walk, stoop, bend, kneel, reach, stand, grasp, talk, hear, see, and lift up to 25 pounds on an occasional basis.

Deschutes County is proud to be an equal opportunity employer. We strive to build an inclusive environment that encourages, supports, and represents the diverse voices and needs of our communities. All are encouraged to apply – we welcome diverse perspectives and experiences.

If you are a veteran and would like to apply for Veterans’ Preference, please click HERE for information.