Job Description:

We are currently looking for a Community Partnership Coordinator (Program Analyst 1) to become part of our District 10 Self Sufficiency and Child Welfare team, serving Crook, Deschutes, and Jefferson Counties.

We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Calling all self-starters who excel at creative problem-solving, fostering community relationships, and seeing projects through to the end – this career path is tailor-made for you!

Bilingual Encouraged

While this position does not require bilingual language skills, there is a need in the communities that we serve, and all are encouraged to apply.

In the role of Community Partnership Coordinator (CPC), you will operate across the district to represent the Self Sufficiency and Child Welfare Programs. Additionally, you will gather information and resources to disseminate among all ODHS agencies. A substantial portion of your time will involve being out of the office, engaging in community meetings, planning sessions, sourcing resources for clients, and delivering presentations about ODHS programs and services. The successful applicant will have the opportunity to contribute their input in selecting their home office from among the District 10 locations: Bend, La Pine, Madras, Prineville, Redmond, or Warm Springs.

The Community Resource Coordinator focuses attention and development around key areas:

• Cultural Competence & Cultural Humility
• ODHS Core Values
• Customer Service
• Collective Impact
• Coordination & Liaison
• Contract Negotiation

Oregon Department of Human Services (ODHS), A place to belong and make a difference!

• When you join the ODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
• Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
• We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The Equity North Star has four points that explain the agency’s goals related to equity, inclusion, and racial justice.
• We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more!

We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at ODHS.

What you need to qualify

• A Bachelor’s Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; OR
• Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.

Candidates must clearly demonstrate meeting the minimum qualifications (What you need to qualify) in their submitted resume or application. This is best done by submitting a complete (long version) resume and/or application with all work experience, including all job duties, education, and relevant volunteer work.

We are unable to accept additional information after the posting deadline.

Essential attributes

We are looking for candidates with:

• Experience working in the community and in an environment with a high level of integrity.
• Experience creating and maintaining community collaboration.
• Experience evaluating resources and services while working in a fast-paced environment.
• Experience delivering excellent customer service to both internal and external customers
• Experience communicating effectively and with individuals of a diverse population, understanding the needs of the audience and answer routine inquiries for information about agency programs and services.
• Demonstrated experience with strong organization and time management skills. Experience successfully prioritizing and attending to detail.
• Experience mentoring, motivating, and working with peers, staff, and internal/external partners towards shared goals.
• Experience interpreting and applying policies, procedures, and regulations.

Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.

Studies have shown that women, non-binary people, and Black, Indigenous, and other people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and the candidate may come from a less traditional background, we encourage you to apply.

Your duties at a glance

As an employee working in the Self-Sufficiency Program (SSP), you will have an opportunity to provide resources and services to help people move out of poverty and toward whole well-being. Programs include food benefits, cash assistance, childcare assistance, medical, services for domestic violence survivors, resources for refugees and support for youth experiencing homelessness.

As a Community Partnership Coordinator, you will:

• Provide coordination and liaison services between multiple partners and department staff within the local branch and/or district.
• You will represent the agency and it’s various and diverse programs in a variety of community settings serving diverse populations.
• You will be responsible for developing and maintaining effective and positive working relationships with program service providers, social service providers, community and faith-based organizations and agency staff.
• You will be responsible for advocating for ODHS clients, problem solving as necessary, to facilitate and/or enhance access to services by ODHS clients as they seek economic stability.
• You will recommend program or service delivery changes based on research and outcome measurement.
• Provides program and operational support to the Branch Operations Manager and Program Manager as needed.
• Researching and developing contracted services, resources, potential providers and participate in the development of contract language.
• You will be responsible for contract administration and assisting in monitoring and tracking of contracted services.

Working conditions

• Regular contract with ODHS staff, partners, providers, stakeholders, and customers in our offices and over the telephone.
• Time spent outside the office will be significant as the employee participates in community meeting and planning session, seeking resources for customers, and providing presentations on ODHS programs/services. May include customer’s homes and other public sites such as schools, businesses, other agencies, and partner sites.
• The employee may be exposed to and need to deal with issues/situations.
• This position may include working a flexible schedule that could include evening and/or weekends.
• This position will occasionally have opportunities for remote work.
• Frequent travel throughout Central Oregon is required and occasional travel to other parts of the state may be necessary.

Application instructions & requirements

Your work history profile, cover letter (optional), and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position.

• Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• Current State of Oregon employees: Apply via your employee Workday account. Ensure that your Workday is updated and includes your work and education history.
• If you are not a current State of Oregon employee, view this application instructional video.
• After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.

Additional requirements

• Finalists for this position will be subject to a computerized criminal history and abuse check.  Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
• May require a valid driver’s license or other acceptable method of transportation.

Helpful information

• This position is represented by the Service Employees International Union (SEIU).
• This recruitment may be used to fill future vacancies.
• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%.
• Have questions about Workday, and want some tips on understanding the state application process? Check out our Oregon job opportunities page.
• If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contact Yvette Sather-Medford via email yvette.c.medford@odhs.oregon.gov or (541)709-0306 (Text ok). Please be sure to include the job requisition number.
• For District 10/Central Oregon postings, if you wish to inquire more about this position, please email D10CW.SSPHiring@dhsoha.state.or.us

Come for a job. | Stay for a career. | Make a difference… for a lifetime!