Primary Purpose

You will assist the Information Security Manager in day-to-day operations of providing college-wide Information Security services; support other ITS teams in evaluating, configuring, and administering information security tools and applying best practices; participate in the research, development, and direct support of projects that enhance COCC’s information security posture and maturity.

Essential Duties and Responsibilities

• You will keep an eye on systems and responding to potential threats, while helping to harden our infrastructure to ensure a secure environment for all.
• You will develop and deliver training programs and materials to empower the COCC community with the knowledge to protect our data and systems.
• You will work closely with departments and ITS teams to address security concerns, implement best practices, and tackle security challenges together.
• You will lead and track security initiatives, coordinate patch management, and stay proactive in enhancing our security posture.
• You will participate in professional development opportunities and share your expertise to help shape COCC’s security approach and keep us ahead of evolving threats.

Knowledge, Skills and Abilities

• Ability to learn and apply data security best practices and methodologies.
• Ability to gather and assess information from both internal and external stakeholders regarding potential security issues.
• Ability to work with end users and technical staff to support and enhance information security processes.
• Ability to research, recommend, and utilize tools to maintain and improve the college’s information security systems.
• Ability to use diagnostic tools to assess and prevent security risks.
• Strong interpersonal and communication skills (both orally and in writing), and ability to work with a wide variety of people.
• Excellent customer service skills.
• Ability to quickly gain solid technical and functional knowledge of a broad set of software applications.
• Ability to identify process problems, analyze results and create solutions using appropriate resources.
• Ability to design and deliver effective technical training, documentation, and presentations.
• Ability to be a self-starter, work collaboratively and independently, be highly motivated and possess good judgment in identifying issues, stakeholders and priorities.
• Ability to research, analyze, and interpret technical documentation and resources.
• Ability to work cooperatively with and contribute to a diverse workplace through ideas or experience.
• Ability to manage multiple projects at various stages of completion.

Ergonomic Requirements

Working hours are typically 8AM to 5PM, Monday through Friday. Additional hours may include early and late hours with possible weekend work and coverage for emergencies during off hours. Work is performed in an office setting, mostly sitting with frequent computer use. All individuals are required to be able to perform the essential functions with or without reasonable accommodation.

Minimum Requirement

• Bachelor’s degree in education, business, information technology, computer science, or related field and/or equivalent field experience.

• Three (3) years of similar/relevant work experience in any combination of the following:
  • Supporting end users with technology and/or business-process related services or systems.
  • Policy/procedure, training, and documentation development related to workflows and processes.
  • Data analysis, assessment, reporting, and documentation.
  • Systems administration in Windows Server/Linux/MAC environments.
  • Project management skills/experience in a technology field.

Equivalency Statement

The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process.

Preferred Qualifications

• Information security experience or certification (e.g., Security+)
• Relational database experience
• Cloud infrastructure experience
• Higher education experience