BlackStrap develops mountain lifestyle gear for every outdoor adventure. Our mission is to build unrivaled gear that protects you from the elements and keeps you active and comfortable longer. BlackStrap is a privately held company that believes in innovation, sustainability, and strong relationships with our employees, vendors, consumers, and the planet.

Based in Bend, Oregon, in the heart of the Cascade Mountain range, with a small team, we collaborate to release new, exciting products year after year that help keep people in the outdoors longer. Come join the BlackStrap team, where you can live, work, and play.

Job Overview

We are seeking a detail-oriented and organized Operations Associate to join our dynamic team. Is responsible for facilitating and performing elevated job functions including; Shipping, Receiving, and Inventory Management. This role involves meeting department-specific goals while concurrently optimizing processes interdepartmentally to ensure the company’s operations are aligned with its growth strategies. The ideal candidate demonstrates a keen attention to detail, critical thinking, problem-solving, and is proactive in achieving results, all while exhibiting personal drive and flexibility in a dynamic work environment.

Duties

• Reporting and Analysis: Develop and interpret detailed reports on Warehouse efficiency, production metrics, and inventory levels to support strategic decision-making.
• Standard Operating Procedures (SOPs): Adhere to SOPs to complete daily job functions related to Shipping, Receiving, and Inventory Management.
• Order Fulfillment: Supervise the end-to-end processes of Picking, Packing, and Shipping to ensure timely and precise order fulfillment.
• Shipping Coordination: Oversee all aspects of Shipping logistics, including carrier booking, rate selection, and tracking of shipments.
• Transaction Processing: Manage inventory transactions—including receipts, adjustments, transfers, and returns—ensuring accuracy and consistency across records.
• Inventory Reconciliation: Conduct regular reconciliations between physical stock and NetSuite records to identify and rectify discrepancies.
• Performance Metrics: Achieve and uphold company Key Performance Indicators (KPIs) by consistently meeting operational goals.
• Data Analysis: Analyze operational data within the Warehouse Management System (WMS) to ensure data accuracy and enhance efficiency.
• Cost Management: Identify favorable shipping rates with carriers and explore cost-saving opportunities while maintaining high service standards.
• Compliance: Ensure all shipments meet regulatory requirements and are accompanied by the necessary documentation.
• Collaborate: Work with Dealer Services and Supply Chain departments to address operational issues affecting order fulfillment, and clearly identify, define, and communicate opportunities for improvement to the Warehouse Manager.

Qualifications

• Relevant experience working in Shipping, Receiving, and/or Inventory Management related responsibilities.
• Proficiency in Microsoft Office and Google applications.
• An understanding of various Shipping platforms such as FedEx Ship Manager, UPS Worldship, and/or a TMS (Transportation Management System).
• Familiarity with operating within a company-wide ERP (NetSuite) and/or WMS.
• Ability to work independently and as part of a team, while consistently demonstrating the importance of flexibility to meet the company’s strategic goals.

This is an exciting opportunity for an experienced Operations Specialist to join our team at BlackStrap Industries. We embrace a “Work hard, Play hard mentality” and are committed to fostering a collaborative and innovative work environment where you can make a significant impact on our operations. In addition to competitive compensation and comprehensive benefits, we offer a supportive workplace that values sustainability and strong relationships. If you have the required experience and skills and are ready to contribute to our mission of building unrivaled gear for outdoor adventures, we encourage you to apply.