Join Our Team!

Are you an experienced healthcare billing professional who enjoys solving complex problems, working independently, and making a meaningful contribution to your community?

Redmond Fire & Rescue is seeking a motivated, detail-oriented Ambulance Billing Specialist to join our administrative team.

This position offers an opportunity to apply your healthcare revenue cycle expertise in a public service environment. As an important member of our administrative team, you’ll help support the emergency medical services our community depends on by ensuring ambulance billing is accurate, timely, and compliant with applicable requirements.

We are looking for someone who takes pride in their work, demonstrates initiative, and brings the knowledge and experience necessary to manage multiple phases of the healthcare billing process with limited supervision.

 

About Redmond Fire & Rescue

Redmond Fire & Rescue provides fire protection, emergency medical services, and rescue services to approximately 50,000 residents in Redmond and the surrounding communities.

Our District encompasses a 133-square-mile fire protection area and a 294-square-mile ambulance service area, responding to approximately 7,500 calls annually. Our service area includes residential communities, major recreational destinations, the Deschutes County Fair & Expo Center, and the Redmond Municipal Airport.

Located in the heart of Central Oregon, Redmond offers a growing community, small-town atmosphere, and convenient access to year-round outdoor recreation.

 

About the Position

The Ambulance Billing Specialist is responsible for performing comprehensive ambulance billing and revenue cycle functions for the District.

This position manages the billing process from review of patient care documentation through claim submission, payment processing, account reconciliation, denial resolution, and collections.

The successful candidate will be comfortable navigating complex insurance and reimbursement requirements, researching and resolving billing issues, and communicating professionally with patients, insurance carriers, healthcare providers, and District personnel.

The position requires a high degree of accuracy, sound judgment, confidentiality, and the ability to independently organize and complete assignments while meeting established deadlines.

 

What You’ll Do

As our Ambulance Billing Specialist, you’ll manage the full ambulance billing and revenue cycle process, helping ensure accurate claims, timely reimbursement, and exceptional service to patients and the community.

Key responsibilities include:

• Manage ambulance billing and claims: Review patient care documentation, verify insurance information, assign appropriate billing codes, and submit claims to Medicare, Medicaid, commercial insurers, and other responsible parties.
• Oversee accounts receivable: Monitor outstanding accounts, research and resolve rejected or denied claims, follow up on payments, and manage delinquent accounts and collections.
• Process and reconcile payments: Post payments, reconcile patient accounts and billing receipts with District bank deposits, and prepare supporting financial documentation.
• Assist patients and resolve billing issues: Respond to inquiries, explain billing and insurance matters, establish payment arrangements, and work with patients, insurers, and healthcare providers to resolve account issues.
• Maintain accurate records and compliance: Ensure billing documentation is complete, organized, and confidential while complying with HIPAA, applicable regulations, and payer requirements.
• Support District operations: Collaborate with emergency medical personnel on documentation and billing requirements, prepare reports, and identify opportunities to improve billing processes and efficiency.

These duties are representative of the position and are not intended to include every responsibility. 

 

What We’re Looking For

We’re looking for someone who brings hands-on healthcare billing experience and is comfortable managing multiple phases of the revenue cycle.

The ideal candidate is organized, detail-oriented, and confident researching complex billing issues independently.

Minimum Qualifications

Applicants must meet one of the following:

• High school diploma and three years of related billing experience, including one year of comprehensive revenue cycle experience;
• Associate degree in a related field and one year of comprehensive revenue cycle experience; or
• An equivalent combination of education, training, and experience.

      Ambulance billing experience and CAC certification preferred.

 

Compensation and Benefits 

Redmond Fire & Rescue offers a competitive monthly salary of $5,461 – $6,638, depending on experience, along with a comprehensive benefits package that includes 95% District-paid medical, dental, and vision insurance premiums for employees and dependents; District-paid Oregon PERS retirement; HRA VEBA contributions; paid vacation and sick leave; 13 paid holidays; longevity pay; life and long-term disability insurance; and optional flexible spending and deferred compensation plans.

 

How to Apply

Redmond Fire & Rescue is accepting applications until the position is filled. Interested candidates must submit a completed application packet, including a cover letter, District employment application, resume, supplemental questionnaire, and applicable preference forms. Applications may be submitted electronically to applications@rdmfire-or.gov (PDF format only) or delivered or mailed to Redmond Fire & Rescue, 341 NW Dogwood Avenue, Redmond, OR 97756.

Visit www.rdmfire-or.gov for complete application instructions, required forms, the full job description, and additional recruitment details.

 

Redmond Fire & Rescue is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, disability status, or any other basis prohibited by federal, state, or local law.