About the Role

This recruitment will close at 12:00 PM Pacific Standard Time on May 13, 2026, or once 50 applications have been received, whichever occurs first. Qualified applicants are strongly encouraged to apply as early as possible to ensure consideration.

The Bend Police Department’s Records Division is seeking enthusiastic, detail-oriented individuals to join us as one (1) full-time; Temporary Entry Records Program Specialists, with an anticipated assignment length of 12 months. If you’re ready to build valuable skills, support meaningful work, and be part of a team that values accuracy, service, and professionalism, this is your opportunity to step in and shine.

This recruitment will be used to establish an eligibility list, which may be used to fill additional Entry Records Program Specialist opportunities if they become available. These may include part-time or flexible, project-based assignments. The eligibility list may remain active for up to twelve (12) months and may be modified or cancelled at any time at the discretion of the City.

Joining our team means stepping into a role filled with variety, purpose, and the chance to build exceptional skills in law enforcement administration. This position offers a unique gateway into a specialized subject-matter area where you’ll navigate standardized yet engaging challenges that sharpen your judgment and expand your expertise. The fast-paced nature of our Records Program ensures you’ll develop strong, targeted competencies while directly contributing to the efficiency and success of our department.

Classification Framework: Class Specifications | Records Program Specialist Entry | Class Spec Details

What You’ll Do

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification.  Shown are duties intended to provide a representative summary of the major duties and responsibilities.  Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties

As the Temporary Entry Program Specialist you will:

• Performs reception and office support duties, such as answering phones, taking, and transmitting messages greeting and directing members of the public, maintaining clean and presentable office, scanning, collating, binding documents, faxing documents, making photocopies, sending and receiving of mail and packages and maintaining paper and electronic filing.
• Responsible for receiving, reviewing, and processing paperwork coming into the Police Department. Handles confidential and sensitive information on a regular basis.
• Assists internal and external customers by answering questions and providing information regarding routine programs, services, policies, and procedures.
• Performs various clerical duties utilizing modern office equipment including processing, receiving, sorting, and distributing a variety of correspondence, deliveries, and mail.
• Receives, processes, balances, and handles payments received from the public, business, and/or other applicable parties and issuing receipts.
• Efficiently and accurately enters a variety of information into databases and/or computerized systems. If needed will represent The City to the public, in legal or administrative proceedings, to other organizations or entities and in other situations as required. May provide comments and testimony.
• Advances and protects the interests of The City and its citizens in all matters.
• Comply with safety requirements of the position and actively promotes safe work practices.
• In an emergency event or an officially declared State of Emergency, responds as directed to ensure the restoration of essential public services, facilities and infrastructure.
• Other related duties as assigned

Ideal Candidate

Attributes for Success:

• Ability to establish and maintain effective working relationships with employees, contractors, other agencies, public officials, and the public.
• Outstanding communication both orally and in writing with diverse customers, employees, contractors, other agencies, public officials, and the public appropriate for the intended audience.
• Word-processing, database entry, and utilization of other application software as required for the position.
• Organizing and prioritizing own work.
• Fundamental administrative skills including filing, keyboarding, record keeping, and the utilization of modern office equipment including various computer applications.
• Making routine mathematical computations and tabulations accurately and at a reasonable speed.
• Providing courteous and efficient customer service.

Candidates who meet the listed minimum qualifications, including an equivalent combination of education and experience will be considered for an interview. Please ensure your application includes information and your education, relevant paid and unpaid work experience, and applicable licenses and certifications. Avoid referencing your resume in the job duties section of the application.

Minimum Qualifications: 

• High school diploma or equivalent; AND 

• At least one year of customer service and or clerical/office work experience; OR 
• Any equivalent combination of education and experience which provides the applicant with the knowledge, skills, and abilities required to perform the job.
• Oregon Driver’s License upon hire.
• LEDS Certification within 6 months of hire.

Preferred Qualifications: 

• Police Records Specialist experience
• One year of college or technical training
• Bilingual English/Spanish

Required Licenses & Certifications:

Must successfully pass a comprehensive background investigation including criminal history check.

What to Know Before Applying

Application Deadline: This recruitment will close at 12:00 PM Pacific Standard Time on May 13, 2026, or once 50 applications have been received, whichever occurs first.

Application Requirements: To be considered, applicants must complete an online application including the following attachments (failure to include required attachments may result in disqualification):

• A completed online application
• Attached a formal Cover letter (required) addressing the following:
  • What motivates you to pursue this opportunity as a Records Specialist.

Anticipated Hiring Process: 

• Review of submitted application and materials: On going through closing date 
• In-Person Oral Board Interview: Week of May 18th
• Successful completion of a background investigation prior to receiving an official offer of employment.
• The tentative start date for this selection process is June 10, 2026, or June 25, 2026.

Veterans’ Preference: Applicants seeking Veterans’ Preference as a qualified veteran or disabled veteran must attach appropriate documentation to their application.

Equity Statement: The City of Bend remains committed to building a workforce that advances diversity and inclusion within our community and all we do. We recognize that not everyone starts from the same place, and that gender, race, ability, sexual orientation, and other identities face different barriers. We welcome applicants from all backgrounds and are dedicated to creating an inclusive, safe, and respectful workplace where employees can thrive without these barriers. A more extended version of the City of Bend’s Organizational Equity Statement is available upon request.

Benefits: This temporary position is not eligible for benefits only paid sick leave.

Starting Compensation: Starting compensation is determined based on a pay equity analysis considering the candidate’s education, applicable work experience, and internal equity. Please include all relevant information on your application.

Diversity & Equal Opportunity Employer Statement

The City of Bend is committed to fostering, cultivating and preserving a culture of diversity and inclusion.  At the City of Bend, we don’t just accept differences; we value them. We are proud to be an Equal Opportunity Employer and support the Americans with Disabilities Amendments Act (ADAAA) and the Oregon Equal Pay Act.