Job Title: Program Manager

Rate of Pay: Full Time, $36-40/hour DOE.

Work Location: Bend, OR – Hybrid

Work Schedule: M-F, Must be willing to work occasional evenings and weekends.
JOB DESCRIPTION SUMMARY 

The Program Manager leads the statewide implementation, coordination, strategic planning, marketing, and evaluation of the Oregon Friendly Driver (OFD) Program, a transportation safety education initiative focused on safe interactions between drivers and people walking, biking, and using micromobility.

This role is responsible for statewide program growth, including expansion of in-person and online learning systems, instructor networks, partnerships, and marketing outreach. The position requires independent judgment in program delivery, statewide outreach strategy, subcontractor coordination, curriculum development, and e-learning management.

SUCCESS IN THIS ROLE

Success is demonstrated by:

Increase in OFD participation and course delivery
Expansion across all ODOT regions with increased partner and instructor coverage
Growth in both in-person and online engagement
Consistent application of OFD branding and messaging statewide
Improved reach into priority audiences (students, recertification participants, older drivers, underserved communities)
Reduced gaps in statewide program access and participation
A completed and actively used 3-year Strategic Plan and aligned work plan supporting ODOT objectives
Effective use of marketing data to guide outreach and expansion decisions
Sustainable workload distribution across instructors, subcontractors, and partners
 

ESSENTIAL FUNCTIONS

Strategic Planning & Program Growth

Lead development and implementation of a Strategic Plan and annual work plan aligned with ODOT contract requirements
Drive statewide program expansion, increasing course delivery and participation
Serve as Lead Program Administrator supporting instructors, subcontractors, and partners
Train and expand instructor network using Train-the-Trainer models
Identify and address gaps in statewide reach, access, and participation
 

Statewide Marketing, Outreach & Partnerships

Develop and coordinate statewide marketing strategies to expand OFD reach
Identify and prioritize target audiences
Ensure consistent use of OFD branding across all materials and partners
Attend conferences, events, and community gatherings statewide to promote OFD
Expand OFD statewide through new institutional and community partnerships
Collaborate with school districts and higher education institutions to deliver programming and events
 

Program Delivery & Instruction

Deliver OFD instruction in in-person, virtual, and hybrid formats
Travel statewide for instruction, outreach, and partnership development
Ensure consistent program quality across all delivery methods
 

Online Learning & Curriculum Development

Manage e-learning courses using Articulate or similar platforms
Develop, update, and expand online learning content
Expand curriculum based on legislation, safety trends, and community needs
Develop additional content for:Bicycle and Pedestrian safety
Electric micromobility education
Ensure alignment between online and in-person curriculum
 

Data, Evaluation & Reporting

Track and analyze statewide program performance
Maintain and update statewide tracking systems and spreadsheets
Produce quarterly reports evaluating program growth and marketing effectiveness
Use data and Marketing Plan alignment to guide ongoing strategy and improvements
 

Communications & Statewide Documentation

Coordinate statewide photo documentation project in one rural and one urban location
Use visual documentation to support marketing, outreach, and branding consistency
 

Compliance & Subcontractor Coordination

Ensure alignment with ODOT contracts, grant requirements, and deliverables
Coordinate subcontractors and ensure performance compliance
Support budget tracking and reporting requirements
No direct staff supervision required
 

Equity, Accessibility & Inclusion

Ensure all programming and materials are:ADA-compliant
Culturally responsive
Accessible and mobile-friendly
Multilingual (English/Spanish minimum)
Support equitable statewide access across all regions and populations
 

COMPETENCIES

Strategic planning and statewide program development
Marketing strategy and audience segmentation
Data analysis and performance tracking
Partnership and subcontractor management
Public engagement and outreach coordination
Strong communication and cross-cultural competency
Ability to translate data into actionable program decisions
 

MINIMUM QUALIFICATIONS

Experience in program management, statewide initiatives, or equivalent field
Experience in outreach or public engagement strategy
Experience managing partnerships, contractors, or decentralized teams
Experience developing strategic plans or structured work plans
Strong written and verbal communication skills
Ability to travel frequently statewide
Valid driver’s license
Ability to meet physical demands of the role
Authorization to work in the U.S.
 

PREFERRED QUALIFICATIONS

Experience with transportation, safety, public health, or education programs
Experience with LMS platforms and e-learning tools (e.g., Articulate)
Experience leading equity focused outreach initiatives
Experience managing statewide marketing campaigns
Bilingual (English/Spanish) capability
 

BENEFITS

Extensive benefits package and PTO after first 90 days of employment: 100% employer-covered health insurance, Vanguard 403(b) retirement account – employer contribution, cell phone stipend.
Holidays: 12 paid holidays
Paid personal and professional development opportunities: we invest in the growth and advancement of our employees by offering financial support for activities such as attending conferences, workshops, trainings, or pursuing further education, especially in areas such as unconscious bias awareness, cultural competency and responsive communication, and trauma-informed practices.
This benefits package demonstrates Commute Option’s commitment to supporting its employees’ well-being, financial security, and professional development.
Differential pay (see below).
 

WORKING CONDITIONS, ENVIRONMENT & PHYSICAL DEMANDS

Working Environment

This position involves working both in an office setting and outdoors on roadways, sidewalks, bike paths, parks, school grounds, and parking lots.
Working Hours

This position requires early morning shifts and occasional evening work. Morning start times vary, beginning as early as 7:00 AM, depending on school schedules. Evening commitments are based on event hours but typically conclude by 8:00 PM.
Essential Physical Requirements & Effort

The person in this position needs to move safely in both inside and outside environments.
Ability to transport, position, move, and safety handle equipment or materials up to 50 pounds.
Travel Requirements

Must have a reliable means of transportation. 
Commitment to Inclusivity, Equity, and Accessibility:

At Commute Options, we are dedicated to fostering an inclusive and equitable workplace where every voice is heard and every contribution matters. We encourage applications from candidates of all backgrounds and identities. Our workplace culture prioritizes safety, inclusivity, and belonging, particularly for marginalized professionals.

Differential Pay

We value the diverse skills our employees bring to the table, and we recognize the importance of multilingual abilities in our organization. To encourage and reward the talent of our multilingual team members, we offer differential pay for employees who speak more than one language. This additional compensation is designed to recognize the extra value multilingual individuals bring to our work environment, whether in customer service, internal communications, or other areas where cross-lingual skills enhance our efficiency and outreach.

Eligibility: Employees who are proficient in more than one language and use these skills regularly as part of their job responsibilities will be eligible for the multilingual pay differential.
Rate of Pay: The multilingual differential pay will be determined based on the level of language proficiency, frequency of language use, and the specific job duties that require multilingual communication.
Languages Covered: A range of languages will be considered, with particular emphasis on those most relevant to the regions we serve or our internal operations.
 

Reasonable Accommodations:

We are committed to providing reasonable accommodations to ensure that all employees, including those with disabilities, can perform the essential functions of their job. If you require any accommodations during the application or employment process, please contact info@commuteoptions.org to discuss how we can support your needs.

Universal Design and Accessibility:

We embrace universal design principles to ensure our recruitment and hiring processes are accessible to all individuals. As part of our commitment, candidates invited to interview will receive a copy of the interview questions in advance to promote equitable preparation and participation. This practice ensures that all candidates have the opportunity to demonstrate their qualifications fully.

EEOC Statement:

Commute Options is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, protected veteran status, or any other characteristic protected by law.

APPLY

If you’re excited to lead a statewide program that makes Oregon’s roads safer for everyone, we’d love to hear from you. Please submit your resume and cover letter to info@commuteoptions.org

Employment is contingent upon verification of eligibility to work in the United States as required by federal law.

Hiring Time Line:

Initial application review: May 11
Interviews start: Week of May 18
Hire: First week of June