Website Juniper Preserve
Juniper Preserve is seeking a PM Food and Beverage Supervisor! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Hourly Rate
$27 per hour
SUMMARY
Ensures exceptional service to all members and resort guests by supervising the day-to-day Food & Beverage front-of-the-house outlets, including Iris & Blue Bar, Coyote Lounge, Trailhead, Grill on the Green, and Ghost Tree Lounge. Performs additional essential duties effectively and efficiently.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Service and Operations Management:
- Enforces and monitors established standards for service personnel.
- Holds pre-shift meetings regarding food, specials, service, VIPs on property, and in-house overnight accommodations.
- Monitors daily operations and business systems.
- Performs server and/or bartender tasks such as taking orders, serving, and clearing tables whenever necessary; this is expected during off-seasons.
- Assists with physical set-up, execution, and breakdown of banquets, social functions, events, and tournaments.
- Maintains a clean and neat work environment.
- Effectively handles multiple tasks.
Bar and Beverage Operations:
- Possesses proficient knowledge of liquor quality and drink preparation and stays updated on new and revised beverage recipes.
- Follows alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Assists servers with bar knowledge (proper glassware, correct garnish, cocktail ingredients, etc.).
- Enters orders and modifications into the POS system quickly, in proper sequence, and uses appropriate abbreviations.
- Maintains beer cooler; keeps wine and liquor storage areas organized; restocks shelves; and assists managers with updates to wine vintages, pricing changes, and liquor lists.
Inventory and Compliance:
- Monitors use of and assists with ordering service supplies as necessary.
- Assists in monitoring compliance with health, fire, and OLCC regulations regarding food and beverage preparation and service.
- Adheres to and enforces all company sanitation and safety procedures.
- Monitors employee and patron activities to ensure liquor regulations are followed.
Guest and Employee Relations:
- Investigates and resolves complaints regarding F&B quality and/or service.
- Maintains a professional standard at Juniper Preserve, including appearance and interactions with members, associates, and guests.
- Avoids discussing work-related issues with members and resort guests.
- Maintains a positive attitude and flexibility to take on new and different tasks as assigned.
- Fosters a cooperative and harmonious working climate to maximize employee morale and productivity.
- Stays approachable and available to all team members.
- Keeps appropriate managers informed of all personnel problems or unusual matters of significance and takes corrective action when necessary.
- Supports Food & Beverage teams by providing assistance in various areas as needed to ensure smooth operations.
Safety and Standards:
- Upholds the standards and expectations of food quality and production.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance is expected.
QUALIFICATIONS
Required Skills and Abilities:
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Ability to work a flexible schedule, including weekends, holidays, and evenings.
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Must be dressed neatly and well-groomed in a company-approved uniform at all times.
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Ability to operate a POS system, make change, and process credit card transactions accurately.
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Capable of calmly responding to angry guests and notifying a manager.
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Able to clearly verbalize menu items to guests and respond to requests.
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Must write or memorize orders efficiently.
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Able to balance end-of-shift financial transactions.
Physical Requirements:
- Ability to deliver plates, clear tables, and lift up to 50 lbs.
- Ability to hear well amidst loud background noise.
Additional Requirements:
- Must be at least 21 years of age.
- Must pass server validation.
- Must card all guests appearing under age 30 for alcohol purchases and under age 25 for tobacco purchases.
- Availability to work weekends and holidays as needed to meet business needs.
Education and Experience:
- High school graduate; some college training preferred.
- Completion of wine knowledge courses and 2–3 years of management experience and/or hands-on training in a restaurant, golf clubhouse, or hotel/restaurant environment.
Mathematical Skills:
- Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
Communication Skills:
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Effectively presents information and responds to questions from members, guests, management, and employees.
SUPERVISORY RESPONSIBILITIES
- This position assists the F&B Manager in monitoring and supervising service staff.
CERTIFICATES, LICENSES, REGISTRATIONS
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Must maintain a current Food Handler’s Card and OLCC Server’s Permit.
To apply for this job please visit recruiting2.ultipro.com.
