Westside Pet Hospital is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a part-time position, with a flexible schedule and availability needed Monday-Friday.

Full-time benefits and compensation:

• Compensation: $17 – $22 per hour, for each hour worked
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Minimum qualifications and skill set:

• 1+ years of client service experience
• Previous veterinary experience is highly desired
• Proficiency in the following skills:
  • Client communication
  • Scheduling appointments
  • Handling multiple phone lines
  • Financial transactions
  • General hospital cleaning

Westside Pet Hospital, situated in beautiful Bend, Oregon, is dedicated to providing top-quality veterinary care for pets. With a team of skilled veterinarians and compassionate staff, they offer a wide range of services, including preventive care, surgery, dentistry, and more. Committed to the health and happiness of animals, Westside Pet Hospital strives to build trusting relationships with pet owners while delivering personalized and comprehensive care in a welcoming and supportive environment.