Aspire Physical Therapy is a specialty outpatient clinic offering pelvic floor physical therapy, concussion rehab, and orthopedic care. We’re a small, passionate team dedicated to helping patients feel better, move better, and live better—and we’re looking for an energetic, detail-oriented Front Office Coordinator to join us!

If you’re someone who takes pride in your work, loves connecting with people, and thrives in a busy, self-directed environment, we’d love to meet you.

What You’ll Do

• Welcome every patient with warmth and professionalism—creating a positive first impression that sets the tone for their visit.
• Schedule appointments, manage phone calls, and communicate with provider offices.
• Check patients in/out, collect copays and balances, and ensure all paperwork is complete and accurate.
• Manage cancellations and reschedules; actively work the waitlist to get patients access to care sooner and ensure the schedule stays full.
• Verify insurance benefits, submit authorizations, and assist with billing communication.
• Support clinic operations by staying one step ahead—anticipating needs, solving small problems before they become big ones, and taking initiative to keep the day running smoothly.
• Uphold confidentiality and maintain an organized, efficient front office space.

What We’re Looking For

• Excellent communication and customer service skills—you genuinely enjoy helping people.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Confident using computers and learning new systems (experience with scheduling or EMR software a plus).
• Self-motivated and dependable—able to take direction and also think proactively about what needs to be done next.
• Previous experience in medical reception, administrative support, or customer service/sales preferred.
• High school diploma or equivalent required.

Why You’ll Love Working Here

• Full-time position with benefits (medical, paid time off, and more).
• Could be open to part-time for the right individual, but hoping for 5 days per week coverage.
• Supportive, collaborative team that values professional growth and a healthy work-life balance.
• Meaningful work—every interaction you have directly impacts the patient experience and clinic success.

To Apply:
Please submit your resume and a brief note telling us why you’d be a great fit for our team.