At Deschutes Backflow Testing and Irrigation, we are changing the way landscaping services are provided in the west.

We are looking for excellent people to join us.

Are you growth minded, team oriented, and looking for more than just another job? Are you someone who is willing to do whatever is required, in all situations, to support your fellow crew members, and our customers?

Do you thrive on doing quality work, and strive to be the best at everything you do? Do you wear your integrity on your sleeve as a badge of honor?

If so, you may be who we are looking for…

We are currently hiring an Administrative Specialist, with the job functions outlined below. If we are a fit for your career goals, and you’d like to be a part of what we are building, then we encourage you to apply, and look forward to meeting you!

Position: Administrative Specialist

Location: Deschutes Backflow Testing, Bend, Oregon

Schedule: Full Time, Monday – Friday

About Us

Deschutes Backflow Testing provides specialized backflow testing and sprinkler system services to customers in the Central Oregon area. Our team is dedicated to ensuring the safety and efficiency of backflow prevention devices, winterizations, activations, and related services. We pride ourselves on delivering top-quality customer service and reliable solutions to our community.

Position Overview

The Administrative Specialist plays a vital role in maintaining smooth day-to-day operations at Deschutes Backflow Testing. This position involves handling a variety of administrative tasks such as processing reports, managing customer communication, invoicing, and coordinating with both customers and the team. The ideal candidate will be detail-oriented, able to handle multiple tasks, and provide outstanding customer service.

Key Responsibilities

We are seeking a diligent and detail oriented individual to join our team as our Administrative Specialist. This role requires strong attention to detail, ability to prioritize tasks and a passion for serving customers.

In filling this critical position within our company, you should be ready to:

• Embody and uphold company values in all situations
• Communicate effectively with team, customers and other crew members in person, over the phone, and via text/email
• Delight customers and strive to exceed expectations and improve our reputation in all circumstances

General Administration

• Utilize software applications including Google Suite and QuickBooks for data entry, invoicing, and record-keeping.
• Manage irrigation system data
• Assist in managing office supplies and inventory to ensure efficient operations.
• Collaborate with team members to streamline processes and improve overall office efficiency.
• Answer phones, collect & process mail

Customer Communication

• General Email Inquiries & Follow-Up
• Voicemail Replies

Backflow Reporting & Invoicing

• Process backflow test reports
• Send completed reports to the appropriate city offices.
• Notify customers of any failed tests and follow up on next steps.
• Create and send invoices for completed backflow tests to customers.

Seasonal Tasks: Winterization & Activation

• Process winterization reports
• Notify customers of schedule
• Update customer sprinkler system service in database
• Create and send invoices for winterization services.

Key Skills & Qualifications:

• Strong communication skills, both written and verbal.
• Excellent organizational skills
• High attention to detail, with an uncompromising pride in the quality of your work
• Ability to handle multiple tasks and prioritize effectively.
• Proficiency with office software (Microsoft Office, Google Workspace, QuickBooks) and customer management software.
• Experience with invoicing and payment processing.
• Previous administrative experience, preferably in a service-based industry.
• Ability to work independently and as part of a team.
• Customer service-oriented with a friendly, professional demeanor.

Preferred Qualifications:

• Familiarity with backflow testing or irrigation systems (or willingness to learn).
• Experience using CRM systems.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to DeschutesBackflow@gmail.com. Please include “Administrative Specialist Application” in the subject line.

About us:

Deschutes Backflow Testing and Irrigation is a growing landscape services business based in Central Oregon. We are courageous, innovative, and committed to excellence. Our goal is to build a growth-oriented landscape services company filled with incredible people who drive incredible results.

Deschutes Backflow Testing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.