As a Resource Coordinator for Cascade Hasson Sotheby’s International Realty you are an integral part of our team and will be the first point of contact for all our valued clients, employees, and real estate agents in our offices. Acting as a brand ambassador, your in-person role is pivotal in enhancing the overall office and client experience, fostering a welcoming environment, ensuring smooth, seamless operations of the office on a day-to-day basis as well as be the “owner” of the office to ensure all things are in tip top shape, clean and organized while maintained at a very high level.

Office Management

• General Open/Closing Duties: Daily Management of general office open and closing duties.
• Greet Visitors: Welcome all guests to the office and promptly notify whomever the client is there to see. Ensure everyone that walks in to the office is offered a bottle of water and/or cup of coffee.
• Phones: Answer and direct all incoming calls. Take messages and deliver to brokers as needed.
• Mail distribution: Process and distribute all incoming mail. Liaise with Fed-Ex, UPS, USPS, etc for all incoming and outgoing packages. Ensure that any commission checks that are delivered are taken to our transaction manager immediately.
• General Office Supplies: Maintain and order necessary office supplies from appropriate vendors for the office. Orders will be placed on the 1st and 15th of the month.
• Office Building Maintenance: Communicate with Landlord for the office if there are any items that need fixed or maintenance issues that need addressed.
• Cleaners: Manage cleaners, ensure office is being cleaned regularly and ensure the service level is meeting CSIR expectations. Communicate with cleaning company if any needs are not being met.

Broker Support

• Floor Schedule: Organize, schedule and manage floor scheduling each month for brokers. Each month’s floor schedule will be posted on the 25th of each month.
• Systems & Tools: Know how to use all systems & tools, as well as help the brokers when they have general questions about systems & tools. Understand when to make a recommendation and recommend them to another staff member as needed.
• Broker Support: Be available to assist brokers with their daily questions regarding general inquiries, broker services and systems & tools. Help facilitate their requests to ensure they utilize the correct staff member responsible for the task being asked for assistance on.

Operations Assistance

• Company Events: Assist and manage coordinating office/company events.
• Haves, Wants, Wins & Tour: Email the Central Oregon brokers requesting their HWW & Tour items.
• Agent Training: Facilitate agent onboarding and offboarding processes to focus on maximizing efficiency and resource utilization.
• Marketing Material Management: Order, print, invoice agents, bind marketing materials (Marketing Service Packets, Listing Presentations, Flyers etc.) manage marketing inventory supplies weekly.
• Interdepartmental Liaison: Serve as a liaison between departments, fostering collaboration between agents and the corporate office. Support agents and other team members throughout the company.

Qualifications:

• Real Estate background a plus
• Excellent computer skills
• Demonstrate the ability to multi-task and prioritize tasks to consistently meet deadlines
• Excellent written and verbal skills
• Committed to the larger goal of building a great culture/company
• Self-driven to succeed; high energy, dedicated work ethic
• Resourceful; creative and innovative problem solving skills

Ranked as one of the top 500 real estate offices in the United States, is a full-service real estate company with offices located in Bend, Sunriver, Sisters, Redmond, Jacksonville, Ashland, Grants Pass, Portland, Lake Oswego, Beaverton, Hood River, Lincoln City, Cannon Beach, Manzanita, Gearhart, and Vancouver, Washington. As a rapidly growing, innovative real estate company, we pride ourselves on providing exceptional services to buyers and sellers throughout our markets while delivering the most progressive tools, marketing platform and support for our brokers. Our ethics, experience and professionalism in selling real estate has helped us maintain our position as leaders in our industry.

We are an equal-opportunity affirmative-action employer that seeks to recruit and retain a diverse work force. Women, minorities, individuals with disabilities and veterans are encouraged to apply. We do not discriminate on the basis of race, color, national origin, age, marital status, gender, sexual orientation, gender identity, gender expression, disability, religion, or veteran status. Salary commensurate with experience.