Responsibilities:

• Supervise warehouse, stocking, inventory, and receiving personnel including staff selection with the Retail Manager, training, mentoring, coaching, and performance appraisal development and delivery to employees.
• Assist with location sales and customer service using established retail customer service standards.
• Maintain store facility, backstock, warehouse, yard, and location equipment using established retail image standards.
• Direct location merchandise management including receiving, stocking, warehousing, and selling of products utilizing procedures established by retail store operations.
• Ensure check-in and merchandise receiving comply with established standards.
• Participate in creating work schedules for assigned teams or team members with guidance from the Retail Manager.
• Execute annual operating budgets for the store location including sales and margin projections and expense control.
• Ensure responsibilities of the Inventory Specialist position are delivered.
• Assist with eCommerce fulfillment, staging, and loadout activities as required.
• Operate forklift, delivery truck, and tractor (if applicable) as needed.
• Run, monitor, update, review, and act on system reports as assigned.
• Communicate product outages and special customer situations to managers.
• Ensure the stocking process including the log, OOS scan, and store-wide pick lists are being generated and worked to completion.
• Participate in special project work when requested.
• Ensure that customers are greeted and their needs are matched with the relevant person or department.
• Correctly stock merchandise utilizing established stocking and merchandising directives.
• Unload, check-in, stock, assemble and organize warehouse and yard merchandise utilizing established procedures.
• Coordinate retail customer deliveries per established standards.
• Some store and warehouse merchandise assembly may be required.
• Attend regular and special meetings as required.
• Willingness to attend continuing education courses on leadership, supervision, etc.
• Knowledge, understanding, and training of safety procedures and the casualty investigation process.

Benefits

• Medical, dental, and vision health insurance
• Profit Sharing Program – up to 3% of your annual wages
• 401K Retirement Plan with up to 6% Employer Match
• Advancement Opportunities
• Employee Assistance Program
• Referral Bonus – refer a friend or family member
• Long-term disability and Life/AD & D Insurance
• Generous Employee Discount (Wilco Stores & Hazelnut Marketplace)
• Holidays and paid time off.

Special Skills/Training

• Knowledge of management, supervision practices, principles, and regulations.
• Knowledge of industry and support of company core values.
• Skill to operate computer systems and automated office machines.
• Ability to communicate verbally and in writing effectively to customers and staff.
• Ability to interact effectively with customers and co-workers.
• Skill to operate a forklift, tractor, and other facility equipment safely and efficiently.
• Valid driver’s license with a clean driving record.

Experience/Education

• 3 years of retail experience.
• One year of retail supervision experience.
• High school diploma or equivalent experience.

Physical Requirements

• Regular bag/bale lifting.
• Prolonged standing and repetitive bending.

Working Conditions

• Indoor/outdoor work.