Job Description:

The Oregon Department of Justice’s Division of Child Support (DCS) is seeking a leader with strong interpersonal, planning, and critical thinking skills to join the management team as a Branch Manager (Child Support Supervisor 2) in our Bend Office. The successful candidate will work closely with another branch manager to direct the work assigned to the office, to support all branch staff as they complete their work and to participate in the development of branch and program goals. This position plays a leadership role in the local child support program, representing the program and DCS at community and civic intergovernmental activities.

The Bend DCS office is assigned child support cases in Crook, Deschutes, Harney, Hood River, Jefferson, Klamath, Lake, and Wasco counties. This includes the establishment, modification and enforcement of child support and health care obligations as well as the establishment of paternity. The Bend DCS office works cooperatively with three federally recognized tribes, The Confederated Tribes of Warm Spring, The Klamath Tribes, and The Burns Paiute Tribes along with the Crook District Attorney offices.

The Oregon Child Support Program, administered by the Division of Child Support, is part of the federal child support program, which is one of the top four anti-poverty programs in the nation. Apply today and become part of a program whose mission is to enhance the well-being of children and promote positive parental involvement by providing child support services to families. Your contributions will make a difference in the lives of Oregon’s most valuable resource—our children.

Research suggests that women and people of color are less likely to apply unless they are confident they meet 100% of the listed qualifications. We strongly encourage all interested individuals to apply, and allow us to evaluate the knowledge, skills, and abilities that you demonstrate, using an intentional equity lens.

State Management Service personnel are responsible for understanding the Department of Justice’s affirmative action goals and objectives and to develop and implement plans to meet them. In addition, all managers of the Department must recognize the value of individual and cultural differences, create work environments where individuals’ differences are valued, and consistently treat staff, colleagues, customers, stakeholders, and partners with dignity and respect.

What’s In It For You

• Permanent, full-time employment in beautiful Bend, Oregon.
• Opportunity to expand your skills as a management professional.
• Job satisfaction as part of a team whose mission is to work with Oregon’s government agencies to provide support and promote the well-being of Oregon children.
• Vacation, sick leave, 11 paid holidays a year, and special days off.
• Excellent medical, dental, and vision benefits.
• Pension and retirement programs.
• A workplace where individual contribution matters and is recognized, where creativity and accomplishment are rewarded.
• Advancement opportunity within DOJ and other State agencies.
• An agency committed to equal opportunity and workforce diversity.

For more information about our benefits, you can learn here.

Our Ideal Candidate Will Have

• Ability to communicate at all levels of the organization effectively and professionally.
• Experience assessing and coaching individuals to meet production and work quality goals.
• Experience collaborating, teambuilding, troubleshooting, and finding solutions to operational needs in a team environment.
• Broad knowledge of or the ability to learn about various areas of the Oregon Child Support Program, including intergovernmental, finance, case management, enforcement, and establishment.

What You Will Do

In this role you will work collaboratively as a Management Team with the other Branch Manager (Child Support Supervisor 2) for the Bend Office of the Division of Child Support. You will provide supervision and leadership amongst the Bend Branch Team by developing your team through coaching and maintained trainings. This role is also accountable for supervising represented staff and one subordinate manager. In this role you will review and develop short-term and long-term goals for performance and measuring the outcomes. This role includes the responsibility of program management. As a member of branch management team, you will participate in the establishment and implementation of plans to meet the Division of Child Support Mission. You will offer advice, make recommendations, and provide guidance to overcome obstacles. Other roles include the responsibilities of managing the facilities maintenance, monitoring the branch’s budget, and is not limited to participating in special projects as assigned.

Required Experience

We strongly urge all interested individuals to apply, and allow us to evaluate the knowledge, skills and abilities that you demonstrate. Experience and duties are often transferable. We want to consider all of those from a variety of backgrounds.

• Four years of lead work, supervision, or progressively related experience

OR

• One (1) year of related experience AND a Bachelor’s degree.

Work experience is based on a 40-hour work week. (Example: 20 hours a week for one year would equal six-months of work experience.)

AND

• Finalists must pass a comprehensive employment reference check and fingerprint-based criminal background check. A driver history check will be included for positions requiring state vehicle driving privileges. Adverse findings will be evaluated to determine eligibility for the position.

Application Process

Candidates from diverse backgrounds are encouraged to apply.  The Department of Justice is an equal opportunity employer, does not discriminate based on race, color, national origin, ethnicity, veteran, gender, sexual orientation, religion, age or disability, and is committed to workplace diversity.

• Click “Apply” and complete the online application and all supplemental questions.
• Attach your resume.
• Attach a cover letter identifying your attributes that meet the desired and requested skills.

If you are interested in assistance with completing your resume, cover letter, or interview workshops please check out WorkSource Oregon here.

ALL APPLICANTS: You will only have one opportunity to upload the required resume and required cover letter. In your cover letter please share why you think you would be a good fit for the position given your job experience and education. Drag and drop both your resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both requested documents didn’t attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact doj.recruitment@doj.oregon.gov. Any materials emailed will be associated on your behalf if received before the posting deadline.

CURRENT STATE EMPLOYEES: Login to Workday using your state-issued login and apply via the Jobs Hub Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates. Prior to clicking “Apply”, update your employee profile to reflect your Education, Skills, and Job History (including your current job). ​

For additional information regarding working for the Department of Justice and application assistance, click HERE.

Oregon Department of Justice
1162 Court St NE
Salem, OR 97301
DOJ.recruitment@doj.oregon.gov

Phone: (503) 947-4328
Fax: (503) 373-0367