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Retail Customer Service Associate

This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.

Retail Manager/Customer Support

As the Retail Customer Support Specialist, you’ll be responsible for managing the retail operations of the Bend Service Center and providing customer support.

Sales Associate

As a Retail Sales Associate, you’ll be the face of our shop, helping customers find the gear they need for their outdoor adventures.

Team Lead

The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures.

Retail Assistant Manager

This Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. 

Lead Service Associate

As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior customer service.

Store Staff

Thrives in a retail environment and will engage dog and cat owners in conversation, connect with them on a personal level, and help them find solutions to fulfill the needs of their animals

Floor Manager

The Store Team is responsible for achieving and maintaining a high level of customer service and friendliness, which includes our outstanding store management team.

Apparel / Relief Assistant Department Leader

Assist with the management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the manager and assistant manager.