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Store Manager

Full Time

Website worldmarket World Market

Model and drive a customer first selling culture. Provide leadership to achieve or exceed sales and profitability goals. Consistently exemplify, maintain, and foster the culture and values of World Market. Maintain a branded store experience through consistent visual execution, standards, and recovery. Hire, develop, and retain a high performance team through coaching, training, and recognition.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Ensure an exceptional customer experience, including visual execution/standards and customer engagement
  • Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results
  • Build and retain a high-performance customer-focused team through training, development and performance management
  • Achieve store sales and metric goals through regular business analysis and problem solving activities
  • Manage all store controllable expenses and profitability components
  • Validate and ensure execution of all merchandising, marketing and promotional strategies
  • Validate and ensure execution of all omnichannel initiatives
  • Validate and ensure execution of all customer loyalty initiatives and
    activities
  • Recruit, interview and hire top talent that aligns with our company values
  • Ensure a consistent orientation and onboarding experience
  • Address and resolve employee issues and/or concerns with appropriate partnership
  • Regular team assessment and succession planning activities that build the bench
  • Ensure store schedule effectively maximizes business environment and make adjustments as needed
  • Establish and maintain strong inventory management and data integrity routines
  • Establish and maintain strong operational execution and compliance activities
  • Establish and maintain a safe work environment through ongoing safety training, awareness and accountability
  • Additional duties and responsibilities as assigned by District Manager

SKILLS / KNOWLEDGE

  • Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision making skills, effective delegation and validation and the ability to efficiently execute daily priorities
  • Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
  • Bachelor’s degree in business administration or a related field is preferred
  • Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business
  • Ability to lift up to 40lbs

To apply for this job please visit worldmarket.wd5.myworkdayjobs.com.

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