Group Rooms Administrator

The Group Rooms Administrator is expected to support Group Reservations Coordinator as required to ensure Reservations group processing and performance is accurate and timely. The Group Rooms Administrator will maintain clear communication with Reservations, Group Coordinator and Sales team to ensure accuracy. Additionally, the Group Rooms Administrator will perform essential production reporting to ensure profitability of the resort.

The Group Rooms Administrator will always conduct themselves in manner which supports the Core Values of Sunriver Resort: Trust, Commitment, and Open & Honest Communication. They shall strive to provide exceptional service to both internal and external guests at all and for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

• Input and edit group rooming lists as needed
• Proactively communicate with meeting planners, Reservations Sales Team, and Sales Team and send information as needed
• Monitor and release blocks at time of cut off date, unless otherwise determined in cut off meetings
• Assist in keeping group blocks organized and communicate when adjustments may be needed
• Monitor all group rate codes, landing pages, and rooming lists
• Review contracts to ensure accuracy of rates and dates
• Assure accuracy in all group reservations and group room blocks
• Participates in weekly cutoff meetings with the DORO, Director of Sales (DOS), and conventions team
• Works with the sales department to successfully coordinate group business reservations
• Maintains an up to date working knowledge of all resort amenities as well as any special events

• High school diploma or equivalent
• Must be a United States citizen or possesses a valid work permit
• Must have strong computer skills
• Must have strong working knowledge of Microsoft Office Programs
• Must be able to work well under pressure
• Must be highly detailed oriented
• Ability to work a flexible schedule that may include evenings, weekends and holidays