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Encounter Team Lead

Full Time

Website pacificsource PacificSource

Looking for a way to make an impact and help people?

Join PacificSource and help our members access quality, affordable care!

PacificSource is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.

Diversity and Inclusion

PacificSource values the diversity of the people we hire and serve. We are committed to creating a diverse environment and fostering a workplace in which individual differences are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.

Supervise and provide guidance to the Government Encounter team regarding company and department policies, procedures and workflow. Set goals and implement strategies to ensure internal processes are current and metrics are met. Coach team members to improve individual performance and develop teamwork. Actively work with encounter data and identify errors created by operational claims and eligibility processes. The Encounter Team Lead will need to understand the overall data, process flows and provider data used with Medicare and Medicaid, including reporting for data accuracy and timeliness. Assist Analysts to research, analyze, summarize and categorize all types of encounters based on response files from the OHA and CMS, as appropriate.

Our Values

We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:

  • We are committed to doing the right thing.
  • We are one team working toward a common goal.
  • We are each responsible for customer service.
  • We practice open communication at all levels of the company to foster individual, team and company growth.
  • We actively participate in efforts to improve our many communities-internally and externally.
  • We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
  • We encourage creativity, innovation, and the pursuit of excellence.

Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.

Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

To apply for this job please visit pacificsource.wd5.myworkdayjobs.com.

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