SUMMARY

The Market Attendant provides exceptional customer service, handles sales transactions, maintains inventory, and ensures the overall presentation and cleanliness of our on-site resort store.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Service Responsibilities:

• Provide exceptional customer service by greeting guests, assisting with inquiries, and offering product recommendations to enhance their experience at Juniper Preserve.
• Foster effective communication and teamwork with colleagues and other departments to ensure a seamless guest experience.

Sales and Transaction Responsibilities

• Efficiently handle sales transactions, process payments, and maintain accurate cash registers and inventory records.
• Utilize upselling techniques to maximize revenue and enhance guest satisfaction.

Product Knowledge and Inventory Management Responsibilities:

• Possess an in-depth understanding of the store’s merchandise, including its features, benefits, and pricing, to effectively guide guests in making informed purchase decisions.
• Monitor and replenish stock levels, ensuring adequate supplies are available at all times.
• Conduct regular inventory counts, identify discrepancies, and collaborate with the management team to optimize stock control.

Store Presentation and Maintenance Responsibilities:

• Maintain the cleanliness and organization of the store, including shelves, displays, and storage areas.
• Arrange products in an appealing manner to enhance visual appeal and create an inviting shopping environment.
• Coordinate with housekeeping and maintenance staff to promptly address any store-related issues.

Promotion and Sales Growth Responsibilities:

• Proactively promote special offers, discounts, and promotions to increase sales and encourage guest engagement.

Compliance and Safety Responsibilities:

• Adhere to all company policies, procedures, and safety guidelines, including proper handling of cash, following security protocols, and maintaining confidentiality of guest information.

Other Duties:

• Support Food & Beverage teams by providing assistance in various areas as needed to ensure smooth operations.

QUALIFICATIONS

• Able to pass a drug test.
• Retail experience required.
• Must be dressed neatly and well-groomed in company-approved uniform at all times.
• Must be able to operate P.O.S. computer, make change correctly, and make credit card transactions accurately.
• Must stand, walk, and sit during the entire shift.
• Must be able to hear well amidst loud background noise.
• Must be able to write or memorize orders.
• Must balance at the end of each shift.
• Must be able to effectively card all guests who appear under the age of 30 for alcohol purchases and under the age of 25 for tobacco purchases.
• Previous experience in a customer service or retail environment is highly desirable.
• Strong interpersonal skills with a friendly and approachable demeanor.
• Excellent communication skills to engage and assist guests effectively.
• Basic math skills and proficiency in handling cash transactions.
• Organizational skills to manage inventory and maintain store appearance.
• Ability to work in a fast-paced environment while providing exceptional service.
• Flexibility to work varying shifts, including weekends and holidays.
• Knowledge of resort amenities.

CERTIFICATES, LICENSES, REGISTRATIONS

• Must maintain current Food Handlers Card and OLCC Service Permit.