Health benefits for employees that work a minimum of 30 hours per week. Eligible for benefits on the 1st of the month following 30 days of employment.

Started in November 2015, Dixie’s is a Western and outdoor lifestyle retailer. Our company requires professionalism, imagination, high energy, and team spirit. Dixie’s will give you the means to excel. Dixie’s will put you into the heart of the action and the nature of its growth.

A strong plus is proficient computer skills, including Microsoft Office (Word & Excel).

Key Responsibilities:

To assist and support the owner in running the store in line with Company objectives and ensuring Company standards. Supervise the shop floor and coordinate employees’ activities.

Stock Management and Sales

• To manage daily replenishment and complete orders within a deadline in line with the sales, the needs of the store, and the product information provided by the Company.
• To demonstrate commercial analysis and to react to information (internal reports, priority areas, trends, competitors, customer profile, product knowledge).
• Communicate with the owner when required (feedback about new lines, product requests, and future arrivals).
• To drive sales to improve store performance and to support the owner to keep within budget. To ensure the profit and productivity goals are met by contributing towards the management of payroll hours, sales and P&L
• Product knowledge: To be aware of what is new in the delivery, what is expected on the next one, and to manage the product available on the shop floor and stockroom.
• Ensure that fitting rooms are covered and merchandise is redistributed efficiently and accurately.

Delivery and Stock Organization

• To manage the complete delivery process and react to unexpected circumstances when appropriate.
• To allocate new lines on the shop floor, manage replenishment, and brief the team on new lines and locations.
• Organize overstock as per Company policies.
• To manage delivery productivity in line with Company targets.
• To understand how to use the point-of-sale system for all product transfers and deliveries and to meet deadlines.

Merchandising

• Work with the owner to plan and adapt the store merchandising and internal mannequins according to Company criteria and sales.
• To guarantee visual merchandising standards and to properly maintain fixtures and décor.

Customer Service

• To deliver exceptional customer service by ensuring all team members are fully conversant with the minimums, all current promotional activity, and services offered by the Company. To follow all minimums of customer service, consistently setting standards for the team.
• To solve any customer issues as they arise. To manage conflict and refer to the owner when necessary.
• To offer add-on sales (i.e., gift cards, accessories, etc.).
• To understand and enforce the return policy.

Store Procedures and Cost Control

• To understand the stock take process and the sales preparation process and to support the owner on these.
• To show awareness of personnel and other controllable costs.

Health and Safety

• Ensure good housekeeping is maintained throughout all areas in the store.

HR & Team Management

• To develop a team-orientated environment.
• To guarantee the adequate induction of new team members.
• Ensure that continuous comprehensive training of all Sales Assistants is completed in line with Company’s guidelines.

Experience and Qualifications

• Good knowledge of the Company, the brand, and the store they are applying for.
• Experience managing a fast-paced retail operation.
• Passion for fashion, market, competitors, and trend awareness.
• Knows how to drive sales and can provide examples.
• Has led a stable and consistent career.
• Good team management experience.

Skills and Attitudes

• Planning skills.
• Strong organizational and time management skills.
• Goal orientated: to be oriented to carry out a good job and achieve or even exceed goals.
• Flexibility and problem-solving ability.
• Ability to handle pressure and react quickly to situations. Uses initiative to make timely decisions in challenging conditions and circumstances.
• Excellent communication (both verbal and written) and interpersonal skills.
• Takes ownership of self-development.
• Self-motivated and ability to motivate others.
• Tenacious and resilient.
• Ability to lead by example, motivate and develop employees.
• Ability to work autonomously and as part of a team.

This job description is designed to help you understand your role better and to improve the effectiveness of our recruitment process. It is a partial list of all the things you may be required to do and may require additional tasks.

Dixie’s LLC is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity and expression, disability, age, citizenship status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.