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Customer Service Representative

Full Time

Website Willamette Graystone

We are seeking a Customer Service Representative to join our team!

*This is an on-site role, and will not be remote or hybrid, at any time.*

What We Offer:

  • Work in a team-oriented environment where collaboration is a priority.
  • Achieve your professional goals without sacrificing the balance between work and life.
  • A comprehensive benefits package with 401K options, paid time off, and 11 paid holidays throughout the year.
  • A competitive hourly pay rate of $20 – 24.00 an hour based on skills and experiences (and the opportunity to grow within the company).
  • The opportunity to work a comfortable day shift of 7 AM – 4 PM.

About the Role:

As a Customer Service Representative with Willamette-Graystone you are responsible for:

  • Providing in-person and on-the-phone customer service to our contractors and customers.
  • Providing technical assistance for installing and maintaining the products we sell (by utilizing your knowledge of our products and their applications).
  • Working with Outside Sales Representatives
  • Creating accurate and complete invoices/sales orders and completing daily paperwork.
  • Ensuring customer satisfaction and knowing our competitor’s products.
  • Scheduling deliveries and assisting with dispatching.

 About You:

We Require:

  • A basic knowledge of Microsoft Office programs.
  • Good organizational and communication skills,
  • Strong problem-solving skills.
  • Comfortability walking through Manufacturing Yards (which may be a dirtier/outdoor environment).

Hardscapes and Masonry is an equal opportunity employer committed to developing a workforce with well-qualified individuals without regard to their race, religion, color, sex, national origin, age, sexual orientation, gender, disability, veteran status or other protected characteristics. Hardscapes and Masonry is a drug-free workplace and conducts pre-employment testing as a condition of employment.  If you are unable to apply online due to a disability, contact the Hardscapes and Masonry Recruiting team at 469-480-7311

To apply for this job please visit recruit.hirebridge.com.

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