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Energy Services Representative

Full Time
  • Full Time
  • Bend, OR
  • This position has been filled

Website CentralElectric Central Electric Cooperative, Inc.

#1 of two member-owned electric utilities in Central Oregon

Requirements:          To advise members in the efficient use of electricity, help coordinate and organize all of CEC’s energy services programs and processes, while meeting internal and external documentation requirements.


  • Provide positive, professional service to members in assisting with their in-person, phone and email inquiries, particularly in regards to their energy efficiency, solar and net metering, electric vehicle and other service programs as they develop within the department
  • Accurately explain rates and charges within all rate classes and be able to discuss usage profiles with members
  • Obtain, research and document all pertinent information and data to process rebates and maintain compliance with our various programs
  • Maintain accurate records for CEC’s various programs’ compliance; requires great attention to detail, with ability to self-verify and edit communications and database entries
  • Other projects and tasks as needed
  • Coordinate interdepartmental work with our various programs and create positive working relationships within those groups


  • Has a solid understanding of effective communication techniques, office practices and procedures
  • Proficient in all MS Office applications, with an emphasis on Excel
  • Proficiency in Adobe Acrobat Pro also preferred
  • Minimum High School diploma or GED
  • Ability to learn and maintain energy efficiency program knowledge and requirements
  • Maintain member records in accordance with 3rd party requirements with high level of organization
  • Demonstrate previous experience in customer service
  • Needs to be detail oriented, organized, a problem solver, show exceptional interpersonal communication skills and the ability to remain professional under stress
  • Valid State of Oregon Driver’s License preferred

In addition to competitive wages, we offer a full array of benefits including paid time off, paid holidays, medical/dental/vision benefits, 401(k) plan and disability

Please complete a CEC Employment Application here and email to

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